Stuck on the loading screen [ Edited ]

[Dancol]

Hello all,

Since yesterday I am unable to join any match. Whenever I join a server on Battlelog the game will hang on the loading level part and sometimes even crash and say: "Something went wrong." The small underscore in the top right corner is moving really slow and also the refreshing of the background is slow.

I've updated my drivers, checked everything and I am still able to play all of my other games without any problems...

I can't find the problem.
Can anyone help me out?

Greets,
Dancol

EDIT: Just a moment ago, I got a DXGI_ERROR_DEVICE_HUNG. Battlefield 4 is the only game where I get this problem. No other game does this.

[2042isNotBF · Accepted solution]

Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.

Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game

Origin Cloud Storage turn it off
Origin, settings, General

Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

Reinstall Microsoft C++
http://www.microsoft.com/en-gb/download/details.aspx?id=30679

Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653

Adobe Flash Player update
http://get.adobe.com/de/flashplayer/


If all this fails to fix it then try this...

BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game.

[2042isNotBF · Accepted solution]

Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.

Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game

Origin Cloud Storage turn it off
Origin, settings, General

Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

Reinstall Microsoft C++
http://www.microsoft.com/en-gb/download/details.aspx?id=30679

Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653

Adobe Flash Player update
http://get.adobe.com/de/flashplayer/


If all this fails to fix it then try this...

BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game.