Re: Recent crashes due to atidxx64.dll

by PastorEyes
Reply

Original Post

Re: Recent crashes due to atidxx64.dll

★★★★★ Newbie

 


@POOHSTICK17 wrote:

Hi, 

 

-make sure that you've updated your drivers to latest version.
If AMD then go to its website and do the same. http://support.amd.com/en-us/download
Choose a 'clean install' (usually in the advanced install options)


If the problem only began after updating your graphics driver then try reverting to a previous driver (again choosing 'clean install)
If using Mantle drivers on AMD and crashing in X64 version then: Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings and graphics settings so you will need to do them again when you launch the game.


worked for me 

If the problem only began after updating your graphics driver then try reverting to a previous driver (again choosing 'clean install)
If using Mantle drivers on AMD and crashing in X64 version then: Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings and graphics settings so you will need to do them again when you launch the game.

 

 

thanks.

Message 11 of 19 (14,337 Views)

Re: Recent crashes due to atidxx64.dll

[ Edited ]
★★ Novice

after 8 months it is still "recent".

and it is not only x64 - I have the same problem with x86 /atidxx32.dll

I tried to attach Microsoft Visual Studio debugger

it detects "Unhandled exception at 0x64CCD659 (atidxx32.dll) in bf4_x86.exe: 0xC0000005: Access violation reading location 0x00000010." for x86

and " Unhandled exception at 0x000007FEF41FAE4D (atidxx64.dll) in bf4.exe: 0xC0000005: Access violation reading location 0x0000000000000018" for x64

 

I tried to reinstall catalyst drivers with no result. And delete PROFSAVE files - as soon as I restore MSAA the game crashes.

Are DICE and AMD going to do something asbout it??

 

specs:

Intel i7-4770k

ASRock z87 Extreme4

2x4 GB DDR3-2133

2x HD6950 CF

Win 7 Ultimate

 

And i suggets to remove the solved status from this thread. Disabling antialiasing is a workaround but not a proper solution.

Message 12 of 19 (14,189 Views)

Re: Recent crashes due to atidxx64.dll

★★ Novice

i delete "PROFSAVE_profile" and run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.

i played 30min with no problem therefore it seems that the problem is AAA 

tnx for help !

Message 13 of 19 (14,159 Views)

Re: Recent crashes due to atidxx64.dll

★★★ Newbie

I found a solution for my AA crash. I have a HD 6000 card like the most of the people with this problem. Only driver 13.2 worked for me (for almost 1 year!!),
but now i can use the new 15.3beta with the better perfomance and antialiasing on!!

Solution:

- First, you need to have installed driver 13.2
-search for atidxx64.dll on your computer (windows folder)
-copy the atidxx64.dll file from the System32 folder (9.30MB)
-install the 15.3beta driver (haven´t tested others)
-search again for the atidxx64.dll in the System32 folder
-replace the new atidxx64.dd with the old one you´ve copied first
-if you can´t replace it, cause it´s used by windows, then shut down dwm.exe in the taskmanager
or use "unlocker" tool to dele it.

Message 14 of 19 (13,795 Views)

Re: Recent crashes due to atidxx64.dll

[ Edited ]
★ Apprentice

I started betting this crash after quitting BF4, I'm lucky there.

 

It only happens when I quit the game and the window is about to close so the last fraction of a second it crashes.

 

Only started happening recently and I haven't updated the driver since Omega months ago.

 

 

I have recently switched from Mantle to DX11 to record gameplay maybe that's why I've only the last week or so noticed it.

 

 

Fault bucket 81816450020, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: bf4.exe
P2: 1.4.2.25648
P3: 54e3fd7a
P4: atidxx64.dll_unloaded
P5: 8.17.10.581
P6: 546e9ecc
P7: 00000000005ed7ec
P8: c0000005
P9: 0000000000000008
P10:

 

 

Faulting application name: bf4.exe, version: 1.4.2.25648, time stamp: 0x54e3fd7a
Faulting module name: atidxx64.dll_unloaded, version: 8.17.10.581, time stamp: 0x546e9ecc
Exception code: 0xc0000005
Fault offset: 0x00000000005ed7ec
Faulting process ID: 0x1104
Faulting application start time: 0x01d06f7d5badf6a2
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: atidxx64.dll
Report ID: c4f852c8-db70-11e4-83e5-ac220b2c993f
Faulting package full name:
Faulting package-relative application ID:

Message 15 of 19 (13,721 Views)

Re: Recent crashes due to atidxx64.dll

[ Edited ]
★ Novice

Same issue exactly as the above. Anyone fix this?

Faulting application name: bf4.exe,

version: 1.4.2.25648,

time stamp: 0x54e3fd7a
Faulting module name: atidxx64.dll_unloaded, version: 8.17.10.581, time stamp: 0x546e9ecc
Exception code: 0xc0000005

 

Could it be the Omega driver?
First saw the error on 03/22/15 been dealing with it since waiting for a fix.
 
Also happened with 14.9 as well as Omega which is why I switched both clean installs
Message 16 of 19 (13,492 Views)

Re: Recent crashes due to atidxx64.dll

★ Apprentice

Same here. Windows event viewer is reporting the errors like this:

 

bf4.exe
1.4.2.25648
54e3fd7a
atidxx64.dll_unloaded
0.0.0.0
546e9ecc
c0000005
000000005776d7ec
874
01d07d24768fd3fa
C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
atidxx64.dll
3927e070-e91b-11e4-9be1-fcaa142877f4

 

I've got a Radeon HD6850 running  CCC 14.12 Omega.

 

Other video cards not having this problem?  Hmmm, might be time to upgrade. Looks like the CCC 15.3beta does not exactly solve it.

Message 17 of 19 (13,470 Views)

Re: Recent crashes due to atidxx64.dll

★★★★★ Apprentice
Description
Faulting Application Path: F:\Origin Games\Battlefield 4\bf4.exe
Problem signature
Problem Event Name: BEX64
Application Name: bf4.exe
Application Version: 1.4.2.25648
Application Timestamp: 54e3fd7a
Fault Module Name: atidxx64.dll_unloaded
Fault Module Version: 8.17.10.581
Fault Module Timestamp: 551aff3f
Exception Offset: 00000000005eedfc
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: b4ee
Additional Information 2: b4ee5de6a2322745523997a782b35692
Additional Information 3: 5e3d
Additional Information 4: 5e3d1fa8a8422bb135a26aab99cb6489
Extra information about the problem
Bucket ID: ad41577a439a7b4a375bdfb2613c33f5 (81838107459)

 

 

I don't know why this thread is marked as solved because turning off AA does nothing, games crashes everytime you exit from it

 

Win 8.1 x64

Both Omega (14.12) and 15.4 Beta drivers

Message 18 of 19 (13,448 Views)

Re: Recent crashes due to atidxx64.dll

[ Edited ]
★★★ Newbie

same problems here after the patch the brought out for bf4!

in the AntiAir vehicle i hear rockets gettings launched but they are not there and have same problem in airplane when using active rader rockets

 

i am 100% sure my pc is fine

 

Processor: AMD 8th core FX-8350 Black Edition, sAM3+
cooler: Corsair H100
motherboard: Asus SABERTOOTH 990FX R2.0
memory: Kingston LoVo 32GB 4x8GB DDR3 1600MHz DIMM Kit
Graf.card: Sapphire HD7870 XT - Boost,2GB
Hard drive: samsung 840 ssd
Powersuply: OCZ ModXstream Pro 600W

using win7 prof 64 bit

 

error message is dutch!

 

Probleemhandtekening:
Gebeurtenisnaam van probleem: BEX64
Naam van de toepassing: bf4.exe
Versie van toepassing: 1.4.2.25648
Tijdstempel van toepassing: 54e3fd7a
Naam van foutmodule: atidxx64.dll_unloaded
Versie van foutmodule: 0.0.0.0
Tijdstempel van foutmodule: 546e9ecc
Uitzonderingsmarge: 000007fef62dd7ec
Uitzonderingscode: c0000005
Uitzonderingsgegevens: 0000000000000008
Versie van besturingssysteem: 6.1.7601.2.1.0.256.48
Landinstelling-id: 1043
Aanvullende informatie 1: b4ee
Aanvullende informatie 2: b4ee5de6a2322745523997a782b35692
Aanvullende informatie 3: aeef
Aanvullende informatie 4: aeef5b6e0421ec8a6617a2e9bae08e72

 

Message 19 of 19 (13,343 Views)