Re: Contacting EA Advisor

by drtrouble3
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Original Post

Re: Contacting EA Advisor

[ Edited ]
★★★ Newbie

Hi i got a new bf4 game and it came with premium code but it doesn't work and i was hoping if i can get a new one the bar code numbers on the back are [removed] i currently own a ps3 my game account is drtrouble3.   Standard smile

 

Edited to remove code number as this is a public forum

Message 1 of 8 (458 Views)

Re: Contacting EA Advisor

Hero (Retired)

Hi @drtrouble3

 

I've moved your post from the Pogo board to the BF4 board to increase your odds of receiving assistance for your issue.

 

Just  Image

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Message 2 of 8 (447 Views)

Re: Contacting EA Advisor

Hero (Retired)

@drtrouble3

 

Are you sure you input the code right in the PSN Store?  It should be a 12 digit code on a leaflet inside the case, it is not the barcode.

 

@Just4FunThisTyme

 

Thanks for moving the post!!

 


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Message 3 of 8 (443 Views)

Re: Contacting EA Advisor

★★★ Newbie

yes it was a twelve digit code i input it twice and it still did not work sir i even tried reseting my ps3 and reputing code still did not work

Message 4 of 8 (423 Views)

Re: Contacting EA Advisor

Hero (Retired)

@drtrouble3

 

You stated in your original post that the barcode was removed on the back.  Did you happen to purchase a used copy of the game?

 


Did my post help you? Click "Grant XP"
Did my post solve your issue? Click "Accept As Solution"

I do not work for EA. I am just a gamer helping fellow gamers.

See you on the Battlefield!!!

Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4

I DO NOT ANSWER PMs. IF YOU NEED HELP, POST A NEW THREAD SO THE WHOLE COMMUNITY CAN GIVE INPUT, AND IF IT GETS SOLVED, EVERYONE CAN SEE THE SOLUTION.

Message 5 of 8 (418 Views)

Re: Contacting EA Advisor

★★★ Newbie

No sir it was not used it was brand new i could tell because the wrapper was not open and there were no signs of the CD being removed.

Message 6 of 8 (403 Views)

Re: Contacting EA Advisor

Hero (Retired)

@drtrouble3

 

Alright, well then unfortunately since you purchased it from a 3rd party seller, you will have to get with them to get you another copy or code.  EA Game Advisers cannot issue you a new code.

 


Did my post help you? Click "Grant XP"
Did my post solve your issue? Click "Accept As Solution"

I do not work for EA. I am just a gamer helping fellow gamers.

See you on the Battlefield!!!

Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4

I DO NOT ANSWER PMs. IF YOU NEED HELP, POST A NEW THREAD SO THE WHOLE COMMUNITY CAN GIVE INPUT, AND IF IT GETS SOLVED, EVERYONE CAN SEE THE SOLUTION.

Message 7 of 8 (400 Views)

Re: Contacting EA Advisor

★★★ Newbie

Ok well thx for your help ill try to reason with them i was hoping to get another code from ea but thx again. : (

 

Message 8 of 8 (387 Views)