Rank 20 Assignments not unlocking

[Bull3tGT90]

 Some assignments like Shotgun basic or PDW basic are locked out for some reason. They only require rank 20 to start progressing but I'm currently rank 29. The ones that required rank 10 worked because I noticed the green check mark glowing for the rank requirement but not for the rank 20 ones. Any possible fix for this?

[IIDaZzuII · Accepted solution]

Hi @Bull3tGT90!

I suggest you to contact ea support in order to get this investigated.

We can't access your account and check what is wrong with it. 

Let us know if you manage to get this issue solved!

Regards

[IIPrest0nII]

@Bull3tGT90 Hi,

Are you on PC or console(Xbox One/360 or PS4/3)?

[CyberDyme]

You are correct @Bull3tGT90,

I checked your soldier out in BattleLog and your PS4 soldier is marked as at level 33, so that Carbine Basics assignment should switch on to be 'enabled' for your PS4 soldier!

Now I don't know how quick that you have levelled up with your XP recently, as those assignments can at times take a little while to become updated in the BattleLog report tool?

But they tend to be OK and up to date within a max 24 hour cycle.

[Bull3tGT90]

PS4

[IIDaZzuII · Accepted solution]

Hi @Bull3tGT90!

I suggest you to contact ea support in order to get this investigated.

We can't access your account and check what is wrong with it. 

Let us know if you manage to get this issue solved!

Regards