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Product key aditional content already used ?

by FALv2
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Product key aditional content already used ?

★★★ Newbie

After I installed battlefield 4 it seems that the additional content was already activated, after I followed all steps I tried activating it on origin instead of the www.battlefield.com link which said it was already used , I find this weird id like to receive the extra content if possible you can contact me for the codes of battlefield and the extra content .

 

 

 

 

 

Thanks for your time

Message 1 of 2 (152 Views)

Accepted Solution

Re: Product key aditional content already used ?

★★★★★ Expert

Hello,

 

Answers HQ is a public forum where users help other users. This mean most of the people helping are users like yourself and thus we unfortunately cannot help with account and/or billing issues like this one. Please contact  EA Advisor:

 

Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

 

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Message 2 of 2 (146 Views)

All Replies

Re: Product key aditional content already used ?

★★★★★ Expert

Hello,

 

Answers HQ is a public forum where users help other users. This mean most of the people helping are users like yourself and thus we unfortunately cannot help with account and/or billing issues like this one. Please contact  EA Advisor:

 

Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

 

Message 2 of 2 (147 Views)