PC - BF4 - Can not click anything on my game

[TriggerHappy0204]

Hi, I'm playing this game at Republic of Korea.

Played this game for 23 hours, and some unpredicted problem occured.

Mouse cursor does not appear on game menu so I can't click anything

I tried to enter a game by just a keyboard, but because I couldn't use my mouse, I couldn't even deploy to start a game.

BF1 didn't have this kind of problem.

I really want to play this game again.

Does anyone know how to fix this problem?

[EA_Kent · Accepted solution]

@TriggerHappy0204 

Got it, thanks. 

Have you had a chance to try repairing BF4 in Origin to see if that helps at all? If you right-click on the game in your Origin Library you'll see a Repair option in the menu that pops up. 

Let me know if the same issue keeps happening afterward. Thanks!

/Kent

[EA_Kent]

Hi @TriggerHappy0204. 

Just a heads-up I moved your thread over to the BF4 boards. 

This same issue is happening every time you launch the game, or is it random? 

/Kent

[TriggerHappy0204]

every time i launch the game

[EA_Kent · Accepted solution]

@TriggerHappy0204 

Got it, thanks. 

Have you had a chance to try repairing BF4 in Origin to see if that helps at all? If you right-click on the game in your Origin Library you'll see a Repair option in the menu that pops up. 

Let me know if the same issue keeps happening afterward. Thanks!

/Kent

[TriggerHappy0204]

sorry for replying too late.

now i solved my problem thanks to you but another problem emerged.

punkbuster kicks me out of the game every single time i try to play my game. i updated it but it occurs again and again

i swear to god that i do not use any cheat program

[EA_Kent]

@TriggerHappy0204 

When you've got the chance I'd recommend reaching out with Even Balance support so they can take a look. 

You can reach them through their Support website.

/Kent