Help us improve Answers HQ! Take Survey No, Thanks

Origin still launches Battlelog instead of the new UI

by flops031
Reply

Original Post

Origin still launches Battlelog instead of the new UI

★ Novice

So I am one of the few people who actually were looking forward to the new UI, and now I cannot use it because Origin is, just like before, booting up the Battlelog instead of the game with the new UI! I don't know what to do! I have installed the update and I also have completely redownloaded BF4! PLEASE HeLp!!11!

Message 1 of 5 (1,318 Views)

Re: Origin still launches Battlelog instead of the new UI

Community Manager

Hello @flops031 

 

I am really sorry for those troubles with the game. Can you try to Clear Origin cache files and start the game afterwards? Keep us posted on your progress.

 

Cheers,

Archi

Message 2 of 5 (1,304 Views)

Re: Origin still launches Battlelog instead of the new UI

Hello @flops031

Can you please try to uninstall Origin and battlefield 4 and then, install the latest version of Origin and download the game again? 

 

Please use this manual for uninstalling Origin on your PC https://help.ea.com/en-za/help/origin/origin/manually-uninstalling-origin/  

 

https://www.origin.com/usa/en-us/store/download  (Latest version of Origin client)


                      RU & EN EA ANSWERS HQ HERO, STAR WARS BATTLEFRONT AND BATTLEFIELD FORUMS MODERATOR

                                                                                                    I DON'T WORK FOR EA.

Message 3 of 5 (1,303 Views)

Re: Origin still launches Battlelog instead of the new UI

★ Novice
How Do I Do that?
Message 4 of 5 (1,296 Views)

Re: Origin still launches Battlelog instead of the new UI

Community Manager

Hello @flops031 

 

Let`s try to uninstall Battlefield 4 first. Right-click on game image in Origin Library, and select Uninstall from drop-down menu. After your game is uninstalled, install it again.

Keep us posted.

 

Cheers,

Archi 

Message 5 of 5 (1,251 Views)