Not getting DLCs despite having Premium [ Edited ]

[Horkk]

Hello, I have a Premium account for Battlefield 4 but can't seem to get all the DLCs? I have only China Rising, and no others. I've been looking into a way of downloading but it only shows me getting it via paying for Premium even though I already have it, and it shows I have it. Anyone else have this problem and know how I can get the other DLCs? Thanks. 

-Horkk

P.S I am on PC

[ragnarok013 · Accepted solution]

On PC inside of your Origin client's game library right click the BF4 icon, selcect "show game details" then right click each expansion pack icon and select "download" for all expansions that are currently released.

If this won't allow you to download the expansion packs because it says that you need premium you'll need to speak with a game advisor here to see what is happening with your account entitlements:

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are flogged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).

[ragnarok013 · Accepted solution]

On PC inside of your Origin client's game library right click the BF4 icon, selcect "show game details" then right click each expansion pack icon and select "download" for all expansions that are currently released.

If this won't allow you to download the expansion packs because it says that you need premium you'll need to speak with a game advisor here to see what is happening with your account entitlements:

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are flogged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).

[xxcachnzolexx]

What about PS3?