You are clearly not really understanding the depths of this problem, as apparent when seeing the list of questions that you now pose to us and even thinking its maybe already fixed...
This would not be such a serious problem, if it was only in the internet web browser of BattleLog or if it was in the BattleLog App for aka iPad....
NO, this bug is still fully active and destroying our ability to run a stable BF4 server catering to a large and growing player base that wants to play on our dedicated servers. And the bug is visual when using your PS4 for all the previous mentioned situations described in this thread above by numerous posters.
And it doesn't matter what filter criteria you set up. Simply because your server is not getting listeed by your server directory to anyone as soon as the server is empty and have no more players on it. Therefore. From that point of ti8me, the only possible way to recall a server 'back to life' is if an admin goes onto the menu within "My Rented Servers" and press the command to join it for playing himself.
If there are no players on a server, then it is not visible to anybody, not even the owner or otyer admins, if using the Server Search screen or going into your server favorites screen. It disappears to all global players instantly when there are no players left on the server. And it reappears instantly to all players globally at the exact moment when an admin is entering to play ahis empty server as the first one. Right then, all other global players will then instantly have the server back on the server search result list or the server favorites (if previously having saved the server there).
Any simple test on this from EA side, would have shown this to you right away. Hence, why even you need to ask for it. This is the case for ALL rented servers! So nothing to do with our individual server customs settings or the individual player's local search criteria...
Thank you very much @CyberDyme! (And everyone else that contributed)
We believe that we have the reproduction steps and are continuing our investigation. We may direct further questions to the RSP owners should we require more specific details.
Thank you for your patience while we continue our investigations.
I have been having the same problem with my server =open=The Brothers of War (Recruitment server) as well on PS4 and it keeps crashing. Any word on that fix man?
@EA_Blueberry, please also notice, that when this bug shows its symptoms (our server is empty and thereby no longer visible/find-able to anyone) then this is actually the case for all platforms that we can use to search/view for servers on! Aka, on my PS4, on my iPad using the IOS app. On a normal P)C using MS IE11 or Edge, or using Google Chrome to browse to the BattleLog.com website.
Our server is not to be found on any of these platforms.
Hence, my strong belief that it is definitely also linked directoy to the server side software and how EA is provided the server directory listings back to the users.
And please mind you!
This bug was not there until the very day when EA deployed the server side software update on January 24th 2019 !!!
Also reason for my very big frustration and disappointment that EA simply could not just roll back that update to fix this bug first before deploying it, as we reported it already within 24 hours after the server side software patch was deployed... And the server side did not have any bugs impacting thousands of servers as this new bug does! Heck, this bug affects the entire PS4 BF4 player base!!!
We should be able to at least see empty servers that we have marked as a “favorite”. It deters players from joining their favorite servers of they are not able to see them. This bug/glitch should be a priority in BF4 functionality to keep the community strong.
I did rent a server and it is not showing in the browser... I just played it like a minute ago and now I purposely quit it and it is gone form the search menu. I tried every filter and also look by name and it is just not showing up. Even favorite section doesn't show it. What's going on?
Also the web link to the server now says " SORRY, THAT PAGE DOESN'T EXIST"
What's the point of paying money for the server, if it is not accessible to people?
Last EA representative response to the issue is 1 month ago... I think you might be right and EA doesn't even care anymore. It is old game. However for me as a customer I feel like I want to get my money back.