Merging my old 360 battlelog account

[JackiePackin]

I recently got BF4 for xbox one and looked on my battlelog online. I seen my old account on the 360 version that i thought I merged. I can't log in to it or move it to my regular account.    

my old 360 account

https://battlelog.battlefield.com/bf4/user/jackrock12/

My regular account 

https://battlelog.battlefield.com/bf4/user/JackiePackin/

[EA_Barry]

@JackiePackin 

Please make contact with an EA Game Advisor to see what we can do for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.