June 2020 - last edited June 2020
I am having problems with bf4 on PS3 and every time I try to go to the main menu I keep loosing connection to EA multiple times. WiFi is good. I did everything solution but can't seem to find out why but I can still play bf4 offline.
Solved! Go to Solution.
June 2020
Thanks for trying those steps. Can you switch to a wired connection or is your router too far away?
June 2020
Hi there, @Jinnlatofur.
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
June 2020
June 2020
Thanks for trying those steps. Can you switch to a wired connection or is your router too far away?
July 2020 - last edited July 2020
Hi,
just wanted to mention, also the PS4 has this issue.
Sometimes coming back to the main menue it freezes (blue screen with trouble-shooting) or it disconnects to the EA server (PSN still on).
A friend of mine (also PS4) has the same issues.
Cheers!
Carsten
PS: WiFi AND wired!!
July 2020
Hello, @cajobe71.
You should always be on a wired connection if possible. It's far more stable than wireless. What troubleshooting have you performed so far?
July 2020
Hi @EA_Aljo , normally I'm on wired (if I'm in my mans-cave ;-) ), round about 40 download, 3 upload, ping 5ms
My troubleshooting is very easy .... PSN stable (no problems on PSN ... wired connection to my router stable (tested) ... router to my provider stable (tested with PC).
As mentioned ... when going out of a game-server to the main-menue, sometimes the game crashes on PS4. Shown by the Sony blue troubleshooting page - I'm always sending an error-report with picture/video as it is recommended by Sony/EA? ... I don't know to whom it is send.
Frequency per session...
error screen going out of a game: 3/10
error screen being in game: 1/10
not able to connect to EA after leaving game-server: 2/10 (reconnecting to EA not possible - restart of app needed)
I'm in Germany - a friend of mine (USA west) has the same issues ... I don't know how often, but we are laughing about - comparing it with BF-V :-p
thx for your previous reply, have a great day!
Carsten
July 2020
Is this only happening when a match ends and you try to go back to the main menu?
Something else to try is restoring the licenses with these steps. Also, try rebuilding the database with these instructions.
July 2020