2013-12-09 02:16 PM
Dear, Ea help.
my question is about the psn and if it is down or not? when i keep trying to sign in i get a error msg saying cannot connect to the sever (NW-31201-7) mean while i have conncetion to the internet. i also ran a internet test connection everything was good except the psn sign in said failed. i have tried restarting my internet router and nothing has happen. i also have called your help number a few times which doesn't help me at all if it tells me to go to the website when i need to talk to actual person about whats problems i am having.
Thank you,
Bill
2013-12-09 03:03 PM
For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you
if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here