IMPORTANT: Pre-Order Issues

by eachems
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IMPORTANT: Pre-Order Issues

[ Edited ]
Community Manager (retired)

Hi,

 

Please be aware that we are unable to resolve Pre-order issues here on our public forum.

 

For security reasons, Account and Billing issues are directly treated by EA advisors. If you’re experiencing an issue Pre-ordering Battlefield 4, please create a ticket here:

 

https://help.ea.com/contact-us

 

-       For “Product” select “Battlefield 4”

-       For “Category” select “Billing/Purchasing”

-       You can then select your preferred method of contact and explain what happens when you try to Pre-order Battlefield 4.

 

An EA advisor will help you get this sorted

 

Thank you,

Chems

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