I get "Failed to connect to Ea online" in BF4

by pitlord77
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Original Post

I get "Failed to connect to Ea online" in BF4

★★ Novice

hi,

I get "failed to connect to EA online" in every game that i tried.But the game that i want play the Battlefield 4,I just downloaded other free games for test..But nothing worked..

I tried with/without router,also tried the repair,i turned on/off the firewall,changed the TCP/IPv4 setttings,also tried with antivirus turned off,clicked multiple times to "go online" button.

I bought BF4 in 2016 july,its wokred perfectly,I had windows 7.(i dont played the game for a year)

I have new pc with windows 8.1 now and i cant play online in any game that need  to connect to EA servers.I can play single player without any problem but i cant play online now.

Also I checked my emails but got nothing about bans or same things..And  i can log into battlelog.battlefield and into my origin account without any problem...

(Sorry for my bad english,not my main language.)

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Re: I get "Failed to connect to Ea online" in BF4

Hero (Retired)

Hello @pitlord77 

If you can login to Battlelog then check what happens if you launch the game via Battlelog.  Let me know how it goes. 

http://battlelog.battlefield.com/bf4/

 

Thanks!

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Re: I get "Failed to connect to Ea online" in BF4

★★ Novice

hi,

I can find servers but when i try to join a server its just stuck at "Joining server" and after a few minutes i got "game not starting,We are sorry...the game didnt start properly".

Also i can check my loadouts,but when i click on the battlescreen i get "not conencted".

I tried to run as administrator but still nothing,also changed the launch settings in the BF4 exe to always run as adinistrator.

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Re: I get "Failed to connect to Ea online" in BF4

★★ Novice

I tried to play multiplayer in my other pc,(medal of honor),also tried with other account with a free game and i still got "failed to connect to EA online.

My another pc have windows 7 installed.

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Re: I get "Failed to connect to Ea online" in BF4

EA Community Manager

Hey @pitlord77,

 

sounds as if you have tried some things already. If you have tried another account and another game already, then it points towards a connectivity issue really.

 

Did you try to go online in non-EA games as well, does that work?

 

What I would suggest would be a good next step is opening ports. For Origin in general and BF4 in particular - here's an article that tells you how that's done.

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Re: I get "Failed to connect to Ea online" in BF4

★★ Novice

Another non-Ea games work without any problem like uplay,battlenet,steam,LoL.All works perfectly on both pc.

I will try your suggestion and i reply if its worked or not.

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Re: I get "Failed to connect to Ea online" in BF4

★★ Novice

I tried it and still not connecting to EA servers.

And i have a tplink router and adsl internet with PPoE WAN connection type if it does matter.

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Re: I get "Failed to connect to Ea online" in BF4

★★★ Newbie

hey man, you ever figure this out?

 

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Re: I get "Failed to connect to Ea online" in BF4

EA DICE Team
I'm closing this thread to stop it from being necroed.

If you have any issues with Battlefield, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic
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