I cant play may game!!!

by Dybaladiver
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I cant play may game!!!

★ Novice

I bought the BF4 yesterday and after I installed it when it try to run it it takes me to battlelog where I can not play please I am poor and I don not have money for another games please!

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Accepted Solution

Re: I cant play may game!!!

Hero (Retired)

Okay. Thanks for the information!

 

Did you tried to clear your browser cache? https://help.ea.com/en-us/help/faq/clearing-your-browsers-cache/ After that, please check if you can launch the game (Join the server)

 

Also, check if you can launch the game using Internet Explorer browser for example. Make sure that you enabled plugin free game launching in your Battlelog settings. Here is the post where you can learn how to enable it: https://answers.ea.com/t5/Battlefield-4/INFO-Plugin-Free-Game-Launching-Required-in-Chrome-supports-...

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Message 6 of 6 (388 Views)

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Re: I cant play may game!!!

Hero (Retired)

@Dybaladiver Hello,

 

Can you please provide more information about your issue? Do you get any error messages? What happens exactly when you are trying to play?

 

Thanks!

Message 2 of 6 (441 Views)

Re: I cant play may game!!!

★ Novice
I changed the browser......When i run the game from Origin it takes me to the default browser and
appeared a window that told me ,I must log into origins but i opened the game from Origin.
Thanks bro!!!

sorry for my
spelling .I am a teen in Bulgaria and i study English.
Thanks again for the help!
Message 3 of 6 (438 Views)

Re: I cant play may game!!!

Hero (Retired)

@Dybaladiver

 

Can you please open Battlelog and login manually? 

 

http://battlelog.battlefield.com/bf4/

 

Then, go to Server Browser, select any server and click Join Server.

Message 4 of 6 (429 Views)

Re: I cant play may game!!!

★ Novice
Yes I can but when i click on any server or campain it appearsa window .This window told me I must log in to Origin


Thanks!
Message 5 of 6 (422 Views)

Re: I cant play may game!!!

Hero (Retired)

Okay. Thanks for the information!

 

Did you tried to clear your browser cache? https://help.ea.com/en-us/help/faq/clearing-your-browsers-cache/ After that, please check if you can launch the game (Join the server)

 

Also, check if you can launch the game using Internet Explorer browser for example. Make sure that you enabled plugin free game launching in your Battlelog settings. Here is the post where you can learn how to enable it: https://answers.ea.com/t5/Battlefield-4/INFO-Plugin-Free-Game-Launching-Required-in-Chrome-supports-...

Message 6 of 6 (389 Views)