How to remove soldiers from my battlelog account?

[krbolam]

I'm planning to purchase Battlefield 1 and I'm wanting to start from a clean slate by removing my existing soldiers from my battlelog account.

However I can't find an option to do that. I can't create a new battlelog account as its interlinked with my Origin account. I can reset stats but that's only for premium members for BF4.

I contacted EA support about doing this and they directed me to the forums.

How do I remove soldiers from my battlelog account?

[IIPrest0nII · Accepted solution]

1) Yes, they can. I found old topic on battlelog forums where user wanted to delete soldier from BL. He contacted support and they deleted it. 

2) Yes, BF1 doesn't support battlelog. Battlefield 1 has functions in game menu where you can see your stats, customize your soldier and etc. Also, you can use Battlefield 1 Companion https://www.battlefield.com/companion  

[IIPrest0nII]

Hello @krbolam

Battlefield 1 doesn't have battlelog. Anyway, you can't delete your BL profile or Soldier. There is no option for this operation. It maybe sound strange but this operation can be performed only via EA support. We don't have any access to your account and can't manage it. I checked information about "deleting soldier from Battlelog" and I found out that users were able to delete it via EA support.

[krbolam]

@IIPrest0nII

Thanks for the reply.

So EA support can delete it? Why did they direct me here then? o.O

Also if BF1 doesn't use battelog, what does it use?

[IIPrest0nII · Accepted solution]

1) Yes, they can. I found old topic on battlelog forums where user wanted to delete soldier from BL. He contacted support and they deleted it. 

2) Yes, BF1 doesn't support battlelog. Battlefield 1 has functions in game menu where you can see your stats, customize your soldier and etc. Also, you can use Battlefield 1 Companion https://www.battlefield.com/companion  

[krbolam]

@IIPrest0nII

Awesome, thanks

[IIPrest0nII]

You're Welcome ! 

[Kesto-Fox]

It does not help me out.

Vineet
Thanks for contacting EA Help, my name is Vineet. How may I assist you today?
you
My issue was, I'm trying to delete a soldier from my BattleLog profile.
Vineet
Thank you for the information,I will do my best to help you out.
you
But I couldn't find an option for it.
Vineet
May I have your name to assist you better?
you
Which name? For Battlelog?
you
Names kesto fox
Vineet
Thank you for the name kesto
you
I have 2 soldiers, Struffy-Fox and Kesto-Fox, you should be able to see Struffy-Fox is level 105. And I need to you to help me out to delete a soldier "Struffy-Fox"
Vineet
Thank you for the information
Vineet
Please allow me a moment to discuss your case with the senior team
you
No problem.
Vineet
Thank you for your patience
you
No issues
Vineet
I wish to share that it is not possible to delete a soldier from the catalog as and if the soldier is deleted it means that whole game is deleted
you
I understand that, but I have 2 soldiers, one it has to go. Cause that soldier is not using anymore.
Vineet
I can totally relate to you however it is not technically possible to delete the soldier from the game hope you understand
you
I have 2 soldiers, Struffy-Fox and Kesto-Fox, you should be able to see Struffy-Fox is level 105 and he is unneeded there.
you
I don't mind of its ranking 105. But I just needed to remove that soldier.
Vineet
I can totally relate to you as the soldier is the integrated part of the game so even we don't have any option to delete the soldier from the game hope you understand
you
But I have one of my friend does that, their specialists deleted that soldiers.
you
His name is Jeric
Vineet
Now that is a false information
Vineet
I am sorry if the soldier is deleted the whole game will be deleted
you
http://battlelog.battlefield.com/bf4/profile/edit/edit-soldiers/
you
This is what am trying to say
Vineet
Please do not give false information here as we have a team to rectify this.
you
I have 1 active soldier and 1 unactive soldier on my battlelog
Vineet
All 4 are different games.
you
I'm not talking about deleting the battlefield 4 game itself, am talking about the soldier characters
you
Battlfield 4
Vineet
If you want you may address this on the game forums so that it could be looked after over there
Vineet
It is not possible to delete the soldier
Vineet
Please let me know if you have any other issue?
you
I have only that issues and I thought you guys can help me out for that simple issue. Cause I have no access through this.
you
And its just for under PS4
Vineet
Well if there was a possibility, I would be the first person to get this sorted for you, I am not someone who leaves his job undone.
Vineet
Would there be anything else that I could help you with ?
you
So um.. not possible to remove "Struffy-Fox" under soldier of battlefield 4 at battlelog?
Vineet
Yup, technically not possible :/
Vineet
I would love to help if you have other issues?
you
Hm.. alright. Well so I just leave it there as it is eh?
Vineet
Thank you for contacting EA Help. For more help related articles you can always access our knowledge base http://www.help.ea.com
Vineet
Good bye and take care of you.
you
Np.. and buy me a coffee