May 2016
Solved! Go to Solution.
May 2016
@Serious_Python Hey, we are aware of the issue and are looking into it. For now since you have the content I'd say just play away, I suspect/hope the Premium flag will quietly pop up on Battlelog when we get this fixed.
May 2016 - last edited October 2016
Hello! @Matt_evans1991
Have you become a member of EA Access yet? I'm pretty sure you should be able to download Premium for BF4 directly if you are an active subscriber.
Also, just to clarify, you need the base game first. Premium gives you access to all DLC's etc, but not the game itself.
Best regards
FIDELI7Y
http://battlelog.battlefield.com/bf4/user/FIDELI7Y
Battlefield Community Helper Veteran & DICE Friend in BF3
Don't forget to "Grant XP" if you're satisfied with the support I assisted you with. Did I help you with solving a problem? - Accept my answer as the solution!
May 2016
Which premium are you looking at? If you are looking at the full game it will say you need to pay. If you look at Premium by itself tho, it should be free with EA Access. Premium by itself is a 10MB or so sized file, so once you find that, that should be it.
Hope this helped! Grant that XP and accept solution if it did!
May 2016
May 2016
@Matt_evans1991 Hey, that wouldn't impact your progress at all, you can try it but I don't think it'll help.
Back on getting the Premium you should be able to just launch the EA Access hub app. On the front page there will be some promo material for the Premium giveaway, choose the relevant tile and it should bring you to the correct store page, from there you can install Premium.
Thanks.
May 2016
Hi
I have a similar problem and tried all methods I could think of to get the premium to reflect. Although in game it says I have premium, the Battle log website says I do not have premium. I have tried uninstalling and re-installing from scratch through EA Access but the Website still doesn't recognize that I have Premium.
The Main game screen has the "Premium" on it and I have access to the DLC's and Premium dog tags etc.
How can I get the Website to recognize that I have premium?
May 2016
@Serious_Python Hey, we are aware of the issue and are looking into it. For now since you have the content I'd say just play away, I suspect/hope the Premium flag will quietly pop up on Battlelog when we get this fixed.
May 2016
Thanks, that is awesome news. I'm hoping to start on those "Special assignments" to get that bow
June 2016
@EA_David Hi I'm hoping that you guys have made some progress on this issue, has there been any updates?
Thanks!
May 2017
Having the same problem and can't seem to get any answers on what's going on. Hope it gets fixed soon. Was really excited about doing the Phantom challenges...