May 2017
Hey @revan32198,
if your question is about the Phantom Assignment in particular and you got BF4 premium through EA Access, then I do have an answer - but you're not going to like it.
There are some features that are not available for Premium through EA Access as explained in this helpEA article - let me quote the important passage:
"Please note that some Battlelog features, such as Avatars, Emblems, and stat resets, are not available to those that downloaded Battlefield 4 Premium through EA Access."
The part about the Battlelog feature unfortunately includes the Phantom Assignment.
I hope you enjoy the game nonetheless - have a great weekend.
September 2017
i have the same issue. i am happy to buy it through the store but i cant as is says i all ready own it, how can i remove it so i can buy it?
August 2019
October 2019
I found it by going to the stor directly and installing the dlcs from there as ea acces made them free hope I helped
May 2020
I'm having the same problem.
I'm an EA Access member, I have downloaded (and played) the base game, but I can't find out how to upgrade to Premium without paying. It's included in the EA Access Vault, no? So why does it still show me a price, both for Premium and for the individual DLCs in the PS Store?
May 2020
May 2020
@___Smozoltov___ I was also in contact with EA Support who told me to uninstall the game, restore licenses on the PS4 https://manuals.playstation.net/document/en/ps4/settings/license.html and try to download and install again. I am not about to uninstall everything and redownloading right now, since my PS4 is on a metered internet connectionI and that would take up too much of my total download.
However, I have come to the conclusion that BF4 Premium is just not free for PS4 EA Access members. If you look closely at this page:
https://www.ea.com/ea-access/landing-page/battlefield-4
...it specifically states 'Xbox One' multiple times on the page. It's not very clear and should be communicated better by EA but that's the way it is.
Also, if you look at the bottom of this page, under Vault Add-Ons, it specifically states BF4 Premium with a Xbox logo.
https://www.ea.com/ea-access/games
It sucks, I know, since I specifically signed up for 12 months of EA Access on the PS4 because I was under the impression that BF4 Premium was part of the package. Now I'm seriously considering getting Premium for the PS4 (at 10% discount because of the EA Access membership) but I honestly feel misled and cheated...