Game freezes randomly

by Skollop

Original Post

Game freezes randomly

★★ Novice


I've had some problems for the past few weeks with my game randomly freezing. In task manager it is marked as Running, but the game clearly doesn't respond to anything.
Only way to shut it down is to use task manager, alt+f4 doesn't work.
The issue occurs completely random and doesn't seem to have anything to do with my machine being overloaded or anything. Can be while I manage my equipment, running around, firing or looking into a plain wall. So completely random.

Drivers should be up to date.

DxDiag attached here



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Re: Game freezes randomly

Community Manager

Try these steps:


  • Remove the special character from your Machine name/Windows profile name. This is most likely to resolve the issue.
  • Install certified video drivers
  • Install monitor drivers
  • Run the following installers:

C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist\vcredist_x64.exe

C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist\vcredist_x86.exe

C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist\DXSETUP.exe

Message 2 of 3 (210 Views)

Re: Game freezes randomly

★★★ Newbie

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