False accusation of cheating

[Fiveomega]

Salve,

gioco a BF4 (e BF3) su PS3. Purtroppo oggi un utente mi ha accusato di cheating in partita. Sinceramente non so in base a quali fantomatiche supposizioni. Ovviamente non ho mai usato cheat e neanche saprei come fare. Sono un giocatore piuttosto nella media (magari un po' sotto) quindi non vedo proprio quali strabilianti prestazioni posso aver avuto per farmi muovere tali accuse.

Non vorrei essere penalizzato da questa falsa accusa, come devo comportarmi in merito?

Grazie mille a chi mi risponderà.

Hi,
I play BF4 (and BF3) on PS3. Unfortunately, today an user accused me of cheating in the game. I honestly do not know under what imaginary suppositions. Obviously I never used cheat and do not even know how. I'm player are pretty average (maybe a bit below) so I do not see such amazing performances I have had to make me move these accusations.
I would not be penalized by this false accusation, what should I do about it?
Many thanks to those who respond

Sorry for the bad English, it is the fault of google translator

[killerwhalsam · Accepted solution]

People will accuse others of cheating all the time, unless you are actually penalized you have nothing to worry about, if you are penalized follow these steps,

The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts

This will tell you in detail about Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/

This page tells more about Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations

This page is about GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned

And last, but not least, this page is about Fairfight bans: https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight


If you believe you were hacked and this is why your account has been blocked Contact EA,

1) Visit http://help.ea.com/uk/contact-us/?product=battlefield-4
2) Press 'New Case'
3) Select Platform after that press Next
4) Select a relevant Topic and name then press next
5) Select a contact method, I recommend call back but note that call back is only available in certain Countries.


-----------------------------------------------------------------
Thank-you
KillerWhalSam
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

PM me here http://goo.gl/Rw6sCV

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.

[killerwhalsam · Accepted solution]

People will accuse others of cheating all the time, unless you are actually penalized you have nothing to worry about, if you are penalized follow these steps,

The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts

This will tell you in detail about Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/

This page tells more about Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations

This page is about GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned

And last, but not least, this page is about Fairfight bans: https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight


If you believe you were hacked and this is why your account has been blocked Contact EA,

1) Visit http://help.ea.com/uk/contact-us/?product=battlefield-4
2) Press 'New Case'
3) Select Platform after that press Next
4) Select a relevant Topic and name then press next
5) Select a contact method, I recommend call back but note that call back is only available in certain Countries.


-----------------------------------------------------------------
Thank-you
KillerWhalSam
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

PM me here http://goo.gl/Rw6sCV

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.

[FijiDesu]

People will do that in game, like killer said above, my advice is to brush it off and move on. If it bothers you that much, jump onto a different server.

[Fiveomega]

First of all thank you for responding so quickly, you have been very kind. I really hope that I will not be penalized for false accusations, I think that it is enough to check my match to realize that I play properly.
Maybe that user happened in my sight too many times, but I do not look at who shot, and I'm sorry that she took it personally. It 'just a game, I follow the rules, even including those not written (like don't use airbust or RPG on infantry), because I believe that everyone should have fun.

[Fiveomega]

Thank you for having responded to me.

I do not pay much attention, in fact I even contacted to ask them in what I would have cheated, but of course he did not answer.