From http://battlelog.battlefield.com/bf4/forum/threadview/2955065217832170697/
Check the post or read it here users sorted fix for this issue.
Solution to Game data loss issue
From another post, you can find thread at
[link]http://battlelog.battlefield.com/bf4/forum/threadview/2955065217832170697/[/link]
Here is the text from the link MUCH RESPECT TO ZkullKrusher_X for the INFO
Dudes,
lots of people justifiably been freakin' cause of Freezes and Crashes. If you are righteously here to vent or simply want to get pitied, get in the know and make it better. Until we get a patch. Here are some answers from EA Answers HQ.
http://answers.ea.com/t5/Battlefield-4/INFO-REQUEST-PS3-XBOX360-freezing-crash-issues/m-p/1744665#U1... [answers.ea.com]
Or just read it here.
PS3
Update: If you are experiencing crashing issues while playing support, please do not select "Indirect Fire" as your FIELD UPGRADE.
Clear your game data;
This will clear temporary and downloadable files from the PS3 hard drive; some games may need to redownload patches or updates after the game data is removed.
Process:
Navigate to the Game section of the main menu.
Select Game Data Utility.
Highlight the game you are troubleshooting and press Triangle.
Select Delete.
Restart the console.
Clear your temporary files:
From the Cross Media Bar (PS3 Main Menu), locate the internet browser. Once there, select the Internet Browser with X. From the internet browser, press the Triangle button to reach the options menu. This menu will have multiple options. Please navigate to the Tools section. In the Tools section, there are a few items available for deletion near the bottom of this list. All of these options can be deleted without any negative consequences. Please see the Tool section here and delete the items below. Cookies Search History Cache Authentication Information Power cycle the PS3 console. Try to connect once again.
XBOX360
To make sure that no corrupt data is causing your issue, you should clear your cache:
From the dashboard, click on My Xbox.
Select System Settings.
Select Storage.
Highlight Hard Drive Device.
Press Y to select Device Options, then Clear System Cache.
Reboot your console.
Redownload the updates for the game. NOTE: Not all games have a Title Update File.
From the Dashboard, click on My Xbox.
Select System Settings.
Select Storage.
Select Hard Drive Device by pressing A.
Select Games and Apps.
Select Game Title.
Delete Title Update File.
Restart Game.
Download the update w
