Thank you for sharing @D4rkAur0ra,
And especially big thank you to "The Next Era" for starting up this petition in full open transparent fashion!
Your whole story and experiences you have been going through are exactly the same as I have/am!!!
Except that your server is Shanghai 24/7 while mine is Metro 24/7.
And your platform is PC while mine is PlayStation.
(think we are both in Europe, so our servers are in the same data center as far as I know)
Your summary of 'the 3 typical server crash scenarios' are familiar, though I can solidly confirm that type1 is not possible on the PlayStation platform. And the DDOS in its traditional form would, as you write, typically be able to be handled swiftly by the server-hosting-partner that you contract with for PC and that EA contract with for aka me on the PlayStation platform. I have conducted a substantial and detailed tech monitoring collaboration together with the BF4-server-hosting partner in Europe (they even shared some of their tech tools w me) and we could both agreed to our shared findings that there was absolutely nothing wrong with the lines between the server and the connected BF4 players. But the problem was happening in EA's connected backend, referred to as BLAZE. And these were the concluded outcomes from a methodologic and technical detailed analysis and monitoring over a 7days 24/24h period. So despite a perfect running server and a perfect connected player client, with zero internet line drops and zero package loss over a 7 days period 24/24h between the two of them, then the EA BLAZE backend kept dropping the players off the game server again and again.
And I am, as you are, troubled/harassed by the third type of hacking problems (The "Blaze Disconnect") and having exact same experiences also as you describe so well in your history so far with your very popular BF4 server:
We are "The Next Era", a well-established community centered around our 24/7 Siege of Shanghai BF4 Server. Ever since we founded the community in 2018, we have been attacked from many different people, usually because they did not agree with our rules, wanted to force players to join alternative servers. We even got offers to pay ransom money to not be attacked. Since a week, our server is again under attack, being crashed up to four times - per hour. This will lead to the slow death of our community, and one of the last Shanghai servers with proper moderation.
First I was threatened that my BF4 server would be crashed/attacked if I did not unban certain named players.
Then I was offered cash to sell my BF4 server (by these same individuals).
Then I started receiving direct threats about my server being brought down.
Then specific warnings ahead of time and later with specific time points when to expect the server crashes. And then the server started crashing at these specific time points. And since then, its just crash after crash after crash after crash....
Multiple tickets raised with EA/DICE.
3+ weeks in and still no resolution.
Excellent @D4rkAur0ra ,
Thank you to you and "The Next Era" team for this great initiative!
I forwarded it on to all my friends in the BF4 world on PlayStation, as we are all suffering from those malicious hackers these days.
I've been threatened also a couple years back, individual kept making up new accounts as I banned his other id's, he tried to hold my server as hostage if I didn't let certain friends of his become admins in my server. I told him to go to hell, and he kept crashing my server, i tried to report him to EA and PlayStation to no prevail.
even though I have more than ten of his fake accounts on my ban list, I still don't know until this day if he has new id's and coming into my server.
This has to stop and the only way to stop this behavior is if EA steps in and helps us get rid of this unwanted behavior.
BF4 servers have been nonstop crashing here today Monday, every 20-30 minutes.
We pay for the server rental 24/7.
But no meaningful gaming have been possible.
When will EA do something tangible about this...?
March - last edited March
It seems EA doesn't really care anymore they got our money, this discretion been going on for years now, not one year not two years but more then three/four years!
It started with the glitch where, when servers go empty they disappear from everyone's favorites or game menu and Server owners have to take time out of their lives to get the server started, how much of my own personal time have I spent babysitting the server to make sure it stays live, how many hours of my time have I spent doing this for the last three/four years!??
Ea only believes that their time is valuable and no one else's.
We rent our servers from EA!!!
EA charges my credit card for renting their server, when we rent servers, there's no specification on the contract that the servers are outsourced, as a matter of fact EA claims their the owners of the servers!
The run around EA tech support gave you Cyber about contacting the outside source, same thing been told to me years ago!! I can't believe they're still peddling the same bs for so many years!
All this bs started around the time BFV took a nose dive, that's how long we been putting up with this! Not a year nor months, but YEARS!!
December 2019 was my first initial post about Servers crashing and not letting us in! I have it recorded!
10y old game support? Nah I don't think so. Unless all you who rent servers stop. May be then they will.do something about it.
What I noticed is that conquest infantry is more affected than other game modes.
EA must do something about this problem. they are aware about this problme no ? It's impossible to play on ps4 servers. crashes every 20 mins. you can't even finish a round with 800 tickets.