Re: Can't refund Titanfall (404 page not found) or (page doesn't exist)

by borristhetank
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Original Post

Can't refund Titanfall (404 page not found) or (page doesn't exist)

★★★ Newbie

So i bought and downloaded BF4, After a little bit of playing i had the feeling it wasn't my game and want a refund. but when i go from origin to the refund page it say's "Sorry, that page doesn't exist!".

I have looked on the internet and a couple of other people had it to.

Can someone help me?

 

Thanks, Sam

Message 1 of 7 (1,518 Views)

Re: Can't refund Titanfall (404 page not found) or (page doesn't exist)

Hero (Retired)

@SpaceSIut if you cannot access the page then try getting in touch with an Ea games advisor instead:

Heres a step-by-step process on how to contact an EA games advisor http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 2 of 7 (1,499 Views)

Re: Can't refund Titanfall (404 page not found) or (page doesn't exist)

★ Novice

having the same problem. also unable to contact a real person from ea. phone number tells me to check the website. website broken

Message 3 of 7 (1,469 Views)

Re: Can't refund Titanfall (404 page not found) or (page doesn't exist)

[ Edited ]
Champion (Retired)

http://help.ea.com/en/contact-us/?product=titanfall here is the form fill it out and select your option. this is what POOHSTICK17 is recommending. give them the solution and some xp. Confusedmileyhappy:

Message 4 of 7 (1,464 Views)

Re: Can't refund Titanfall (404 page not found) or (page doesn't exist)

★★★★ Novice
Message 5 of 7 (1,459 Views)

Re: Can't refund Titanfall (404 page not found) or (page doesn't exist)


@borristhetank wrote:

having the same problem. also unable to contact a real person from ea. phone number tells me to check the website. website broken


Here's how you speak with a real person:

 

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

 

I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).

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Message 6 of 7 (1,453 Views)

Re: Can't refund Titanfall (404 page not found) or (page doesn't exist)

★★★ Newbie

Every time i click chat now it send me "http://help.ea.com/en/chat/initialize/%7B%22id%22:%221%22,%22key%22:%22fouhid%22,%22value%22:%2245EF...

404-page not found 

sorry, that page doesn't exist.

Message 7 of 7 (1,232 Views)