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Can't play BF4 online ( PC )

by JusticeOF666

Original Post

Can't play BF4 online ( PC )

[ Edited ]
★ Novice

Hallo , 

I installed the game but i can only launch it when origin is in offline mode. 
If i start BF4 it doesn't show a multiplayer or co-op. 
How can i fix this , what am i doing wrong ? 
To be clear : if i try to launch the game online nothing happens. 

Thx , Justice

Message 1 of 6 (2,702 Views)

Re: Can't play BF4 online ( PC )

★★★★ Novice

When i start my BF4 there is only campaign and on my origin it says battlefield 4 but it says this is a non origin shortcut not yet released. Also when i click on battlelog it just loads forever and doesnt stop 

Message 2 of 6 (2,460 Views)

Re: Can't play BF4 online ( PC )


Hi, if you could both post your systems specs then you will get some better advice to help you out.


In the meantime:

- make sure that your firewall isn't preventing game from launching.

-make sure that you've updated Punkbuster and added BF4 to it.

-make sure that you've updated your drivers to latest version.


If someone makes the effort to be helpful then please give an XP in return
I only answer questions relating to PC players
Message 3 of 6 (2,454 Views)

Re: Can't play BF4 online ( PC )

★★★★ Newbie

Im receiving the same problem loading screen but never gets into battlefield. But it has worked before ??

i7 4770k crossfire 7970

Message 4 of 6 (2,429 Views)

Re: Can't play BF4 online ( PC )

★★★★ Novice

When i start my BF4 there is only campaign and on my origin it says battlefield 4 but it says this is a non origin shortcut not yet released. Also when i click on battlelog it just loads forever and doesnt stop plz help me

Message 5 of 6 (1,268 Views)

Re: Can't play BF4 online ( PC )

Ok, here are some steps you can try that can minimize the occurrence of this problems:


- Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins


Fix for Mozilla FireFox:

- Install the latest plugin
- go to Addons (Firefox menu) -> Plugins
- Search for ESN AND Battlelog
- Set both to: always activated
- close firefox, start it again and it should be fine then


For Chrome:

-Clear Browsing Data ( Settings/Privacy )
-Reinstalling the plugin by logging to Battlelog again
-In the search bar typing the following command: chrome://plugins
-Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
-Restarting the Browser
-Log back into Battlelog via Origin (Play from Battlefield4 icon )
-Join a Server


For Internet Explorer 11
-Restart IE 11
-From Internet Options/General tab -> Clear Browsing data -> Delete button
-From Security tab, slide the bar to bottom -> Medium Protection
-In Trusted Sites -> should be added along with and
-It will require a System Restart in order for the 7 step to be applied.
-Log in again into Battlelog and download again the plugin.
-Join a server.


First, do this steps: 


Also, try this additional steps, if the above does not work:


1. Open windows firewall
2. Click advanced settings( on the left) and then inbound (also left)
3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
4. Right click on each of them>properties>programs and services
5. Make sure that "all programs that meet the specifications" is checked
6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
9. Go to these 2 links:
10. Download and install both
11. Run Pbsetup.exe (the first link)
12. Add a game (eg. bf4)
13. Check for updates.


-Reinstall DirectX.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2:Find file named DXSETUP.exe, right lcik and select RUN AS ADMINISTRATOR . Install it. It should update your DirectX install.
3: You might need to reboot computer first.
4: try to launch game.


Still doesn't work then....


-Update your Microsoft .NET framework.


Make sore your drivers and updated.


Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.


For Battlefield on PC, please enable the following online ports on your connection:

TCP80, 443, 9988, 20000-20100, 22990, 17502, 42127
3659, 14000-14016, 22990-23006, 25200-25300

For specific instructions on how to open your ports, please visit or contact your router manufacturer.


Also see this EA Help article for information on opening TCP or UDP ports:


-Run the game as ADMINISTRATOR.
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.


Now try the game.


-Reinstall C++ redistributables.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
2: Right Click on vcredist_x64.exe and choose RUN AS ADMINISTRATOR then follow onscreen prompts.


-Do this troubleshooting steps:

See this page here: .

Also see this page here: .


-Do a clean boot of your Windows program:

Make sure you do a clean boot of your Windows program. See this page on how to do that: .


-Disable Origin in game.
In Origin - Application settings - Origin in Game - disable Origin in game

-Run Origin as Administrator.
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to Run as Administrator.


-Do a "Repair Game" in Origin.

Press your game icon in Origin and press "Repair Game". This should solve a few problems.


If someone's post has helped, please click the white XP button and award the user with XP.

If someone's post has solved your question, click the white "Accept as Solution" button and mark it as solution so it can help others with the same problem.

Thanks for being part of EA's Answer HQ community, we all hope you have a great time here!

If you need future assistance, you can PM me here.

Volunteer EA Forums Senior Moderator, EA Star Wars Battlefront Forums Moderator and EA Answers HQ Hero. I dont work for EA.

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