Battlefiled 4 is not starting fom EA Apps

by x64joxer
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Original Post

Battlefiled 4 is not starting fom EA Apps

[ Edited ]
★★ Novice

Hello
After completely reinstalling my computer (disk formatting) I had to install the EA App as Origin is no longer available.

I installed Battlefield 4 with expansions.

Problem. The game does not start as you can see in the video below.
https://youtu.be/af0woPxDAPI


Running EA app as administrator doesn't help.
Repairing game files doesn't help.

Please help me

Message 1 of 8 (651 Views)

Re: Battlefiled 4 is not starting fom EA Apps

Community Manager

Hi @x64joxer When you have a moment can we try the following?

 


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Message 2 of 8 (621 Views)

Re: Battlefiled 4 is not starting fom EA Apps

★★ Novice

I can check it. Does Battlefield 4 have any debug logs/options?

Message 3 of 8 (615 Views)

Re: Battlefiled 4 is not starting fom EA Apps

★★ Novice

Your steps not solved my problem

Message 4 of 8 (607 Views)

Re: Battlefiled 4 is not starting fom EA Apps

★★ Novice

Fortunately, I didn't delete the old Origin installer. I installed Origin and downloaded the game. Battlefield 4 works. So it looks like it's not my pc/system's fault but the EA APP's.

 

The question is how to debug the problem in the future?

Once again, I am asking if there are debug logs in EA APP and BF 4?

Can I back up BF4 files on my hard drive?

Message 5 of 8 (582 Views)

Re: Battlefiled 4 is not starting fom EA Apps

★★ Novice

Once again, I am asking if there are debug logs in EA APP and BF 4?

Can I back up BF4 files on my hard drive?

Message 6 of 8 (524 Views)

Re: Battlefiled 4 is not starting fom EA Apps

Community Manager

Hi @x64joxer Glad to hear you got the game working, for EA error reports, you can check out our help article: Using the EA Error Reporter in the EA app

 

C:\Users\[Your computer name]\AppData\Local\Electronic Arts\EA Desktop\Logs.


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 7 of 8 (514 Views)

Re: Battlefiled 4 is not starting fom EA Apps

★★★ Newbie

Buenas, me sucede exactamente el mismo problema. Al iniciar Battlefield 4 se me abre una ventana de link2ea que no llega a cargarse y al instante se cierra, impidiendo inicar el juego. Soy nuevo y por lo que veo ya no se puede instalar origin. He probado todos muchos métodos de reinstalar y revisar archivos (tanto del Battlefield 4 como de EAapp) y no se soluciona. Agradeceria mucho vuestra ayuda, gracias!

Message 8 of 8 (475 Views)