Re: Battlefield 4 wont download after purchasing?

by EA_Stephen
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Battlefield 4 wont download after purchasing?

★★★ Newbie

I have just paid for Battlefield 4 Premium Membership but i can't download the game?

i have just paid for a membership and not the game because this is not clearly shown?

If this is the case do i have to pay another £40 quid just for the damn game??

 

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Re: Battlefield 4 wont download after purchasing?

[ Edited ]
Community Manager (retired)

The Battlefield Premium membership does require the base game as well.

It does say this in the Origin store.

 

As it's an expansion pack it doesn't appear under 'My Games' as a separate entry. 

 

If you bought this in error believing it to be base game, please follow these steps to contact a game advisor for more help. 

1. Click the link 
https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

2. Where it says: ’What Can We Help you With’, type in ‘Battlefield 4’ 

3. Click Find Solutions

4.  Select "Billing/Purchasing" from the drop-down list and also select your platform from the list.


5.  Click: Find Solutions

6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

The Window Will Open... 
You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options. 
 

Hope this helps.

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