Battlefield 4 will not launch at all

[americanwaffle0]

I've been having this problem for about 5 months now. Whenever I click on the game's icon or press launch game, nothing happens. It doesn't even open to a black screen or freeze, there's no response. I've restarted my xbox and uninstalled and reinstalled the game but nothing is working. Is there any way to fix this problem? 

[TapouTony420]

@americanwaffle0

Have you tried to clear the cache?

Here are the steps to clear your Xbox One Cache:

1. Have your Xbox One on
2. Hit and HOLD the Xbox Button on the front of the console for around 10 sec, until it shuts down
3. Once it has powered down, UNPLUG the power brick from the back of the console and wait until the light goes off on the power brick.
4. Press the Xbox Button on the front of the console a couple time to ensure all power is drained
5. Wait another 30 sec
6. Plug it back in and power up the console

[americanwaffle0]

yes i tried that nothing changed

[TapouTony420]

@americanwaffle0

Are you playing via disc or digital download?

[americanwaffle0]

digital download

[TapouTony420]

@americanwaffle0

Do you use instant on?  Or does your Xbox fully power down each time you turn it off?

Also, how often has this happened?  Is it just Battlefield or is it all of your digital games?  Have you ever been able to launch it?