2013-11-07 11:22 AM
Solved! Go to Solution.
2013-11-07 11:26 AM - edited 2013-11-07 12:25 PM
Hello,
1. Open windows firewall
2. click advanced settings( on the left) and then inbound (also left)
3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
4. right click on each of them>properties>programs and services
5. make sure that "all programs that meet the spesifications" is checked
6. then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. then save and quit.
8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
9. go to these 2 links:
http://websec.evenbalance.com/downloader/download.php?file=1
http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
10. download and install both
11. Run Pbsetup.exe (the first link)
12. add a game (eg. bf4)
13. check for updates.
Regards, Libever
2013-11-07 11:26 AM - edited 2013-11-07 12:25 PM
Hello,
1. Open windows firewall
2. click advanced settings( on the left) and then inbound (also left)
3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
4. right click on each of them>properties>programs and services
5. make sure that "all programs that meet the spesifications" is checked
6. then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. then save and quit.
8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
9. go to these 2 links:
http://websec.evenbalance.com/downloader/download.php?file=1
http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
10. download and install both
11. Run Pbsetup.exe (the first link)
12. add a game (eg. bf4)
13. check for updates.
Regards, Libever
2013-11-07 11:27 AM - edited 2013-11-07 11:29 AM
Hi,
this fixed my problem
@LiBever wrote:
@erundo wrote:When I want to start the game, there is an error:
ERRORGame disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Erundo' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exeWhat does that mean and why comes that error?Sorry for my bad english I'm Germa
Hello,
Make sure your anti-virus is not blocking punkbuster, also check windows firewall.
Punkbuster has 2 services running in the background in order to check your PC for hacks or 3rd party programs influencing the game.
They are called:
PnkbstraA
In order to enable both do:
1. Press Windows button and R at the same time
2. enter "Services.msc"
3. Locate PnkBstraA on the list
4. Mark both and select "Start the service" on the left side.
4B. If already running restart it.
This should resolve your issue.
Regards, Libever
looks like he's already here
2013-11-07 01:20 PM
not applicable. I do not have these files on my list and it is not blocked. Was working up until yesterday am
2013-11-10 09:39 AM
This did not fix it, I am still getting the service communication failure error.
2013-11-10 09:46 AM - edited 2013-11-10 09:48 AM
If you are using process explorer then uninstall it and go back to normal task manager and all will work perfectly.
(may have to reinstall pb after)
2013-12-14 03:34 PM
Thx! For me it was the "Process explorer" that was running. Never would´ve thought of that. I just thought process explorer showed stuff, not interfered.
2013-12-15 04:45 PM
Thank you very much
2014-03-04 02:45 AM
can someone please explain how to do this? been getting this message for 2 days now, about to just get rid of the game.
April 2014
it works thanks