2013-10-30 12:20 PM
Hi, please some one help me, i bought three premium accounts and now i can not find the other two accounts,
have anyone the same problem, I know only have one premium account per origin login, but I thought of the other two key as send on my email address.
How can I get their money back? :manfrustrated:
sorry for my english
Solved! Go to Solution.
2013-10-30 12:26 PM
Hi herbert002,
when you buy games on Origin, the codes are linked to
your account wether you buy one or three of the same game.
To see what the possibilities are I suggest you contact a
game advisor.
go to
https://help.ea.com/en/contact-us/ask
* Fill in "account" in the search bar
* hit find solutions
* Then select product in the first selecting bar, account management in the second and select your platform in the last bar.
* Hit find solutions.
Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".
Now you have the opportunity to start a chat session or contact them by e-mail.
2013-10-30 12:38 PM
Refund is in your situation 99% possible.
2013-10-30 12:26 PM
Hi herbert002,
when you buy games on Origin, the codes are linked to
your account wether you buy one or three of the same game.
To see what the possibilities are I suggest you contact a
game advisor.
go to
https://help.ea.com/en/contact-us/ask
* Fill in "account" in the search bar
* hit find solutions
* Then select product in the first selecting bar, account management in the second and select your platform in the last bar.
* Hit find solutions.
Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".
Now you have the opportunity to start a chat session or contact them by e-mail.
2013-10-30 12:38 PM
Refund is in your situation 99% possible.