EA DICE responded to players of “Battlefield 4” soon after the game’s release on Tuesday, after widespread reports of game crashes and “red screen of death (RSOD)” crashes left multiplayer and single player modes somewhat unplayable for “BF4” fans.
Here’s an excerpt of some troubleshooting tips suggested by EA DICE:
“The launch of Battlefield 4 is in full swing and the majority of our fans are having a good time. We’ve noticed that some players on PC are experiencing crashes, something that we understand can be frustrating. Rest assured that we are working to address these issues.
If you’re having problems, please make sure to follow these steps:
-Make a clean install of PunkBuster by removing your original install and re-download the client. -Repair the Battlefield 4 installation by right-clicking on your game inside of the Origin client. -Make sure that you have the latest drivers for your graphics card.”
Along with the steps listed above, EA DICE highly suggested downloading the latest graphics card drivers from AMD (NYSE:AMD) and Nvidia (NASDAQ:NVDA). For AMD users, the latest beta Catalyst drivers,13.11 Beta8, are supposed to address the “red screen of death” crash experienced between matches of “Battlefield 4”
EA DICE also recommended submitting problems through their support website, EA Answer HQ.
Despite EA DICE’s post to address that players are having issues with “BF4,” players remain frustrated waiting for patches to fix the several problems experienced upon release.
While the Day One patch released by EA DICE for “Battlefield 4” fixes some issues, including problems running “BF4” on 32-bit systems, there’s are still a slew of other problems yet to be addressed.
The bugs range from silly, such as a single-player campaign bug that launches a player into the air as soon as they try to climb a ladder, to downright infuriating, such as the crash to desktop bug that occurs in between matches and when the skyscraper in “Siege of Shanghai” collapses.