Battlefield 4 game won't start

[dandie11]

Hello my game can't start. I click on play and origin closed and opened again. This is what it doing.

[EA_Joker · Accepted solution]

Hey guys,

if the game stops working after a Windows Update, as @IIPrest0nII suggested you might wanna try:

- temporarily deactivating Firewall / Antivirus software

- delete the folder: C:\ProgramData\Electronic Arts\EA Services\License\

- run Origin and the game as Admin

[IIPrest0nII]

@dandie11 Hello,

Can you please try to repair the game via Origin client ? Have you tried to turn off your Antivirus and Windows Firewall with Windows Defender and run Origin as Administrator? This also can help you.

Please attach your DxDiag file to your message 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks!

[dandie11]

i tried repair, reinstall but that doesn't work. I played it with Eset endpoint security and it works then i didn't play it for like 3 months and it stoped work

[IIPrest0nII]

So, do you have this issue even if your Antivirus, Windows Defender and Windows Firewall are disabled? Can you please check this again?

If that doesn't help, please try the following:

• Reinstall Origin client https://www.origin.com/usa/en-us/store/download or Clear Origin cache using this manual: https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/
• Try to reinstall Microsoft Visual C++ 2012 via Battlefield 4 folder>> Installer folder>> vc folder. 
• Try to launch the game in clean boot on your PC: https://help.ea.com/tr/help/faq/how-to-clean-boot-your-pc/

[dandie11]

didnt work

[clayjmoore]

I am having the same problem  Has EA come up with  a fix?

[EA_Joker · Accepted solution]

Hey guys,

if the game stops working after a Windows Update, as @IIPrest0nII suggested you might wanna try:

- temporarily deactivating Firewall / Antivirus software

- delete the folder: C:\ProgramData\Electronic Arts\EA Services\License\

- run Origin and the game as Admin