Re: Battlefield 4 causes my computer to freeze/crash.

by L8-Waffles
Reply

Original Post

Re: Battlefield 4 causes my computer to freeze/crash.

[ Edited ]
★★★★ Apprentice

Delet rapter. This program work very bad.

 

I you want normal test, go to test range.

Message 11 of 25 (1,386 Views)

Re: Battlefield 4 causes my computer to freeze/crash.

★★★ Apprentice

I always uncheck Raptr, thus it's not installed on my machine. Sadly with the latest beta drivers (15.6) I still got an computer crash within 5 minutes of playing.

Message 12 of 25 (1,382 Views)
0

Re: Battlefield 4 causes my computer to freeze/crash.

Hero

If you could link to your dxdiag uploaded to http://hastebin.com/ that would be great.

 

Also, have you tried turning your fans to 100% and playing with the cabinet open? Just to completely rule out overheating.

carbonic signature

Message 13 of 25 (1,377 Views)
0

Re: Battlefield 4 causes my computer to freeze/crash.

[ Edited ]
★★★ Apprentice

Dxdiag: http://hastebin.com/okawecoboy.tex
Playing with regular fan speed: http://hastebin.com/alibogelec.css (end of file = crash)
Playing with full fan speed: http://hastebin.com/recisoqabu.css (end of file = crash)

 

With or without full fan speed the temp. the minimum temp would be 55-60 with a maximum of 65. I've tried underclocking my GPU to 900Mhz with the same result and a slightly less temp.

 

And I prefer not playing with my cabinet open, as it's bad for my airflow. I have all the default fans that came with my CM II 690 Advanced and I have a Scythe Mugen 4 on my CPU, so I do have enough 'firepower' to cool all hardware.

Message 14 of 25 (1,371 Views)
0

Re: Battlefield 4 causes my computer to freeze/crash.

★★★★ Apprentice

Sata cable from hard drive you need change him, use another cable.

Message 15 of 25 (1,340 Views)
0

Re: Battlefield 4 causes my computer to freeze/crash.

Hero

I can see your Windows Defender is causing errors. This could be because the Windows installation just needs a format no matter if sfc.exe /scannow doesn't find anything. I could also mean there's corrupt files/sectors on your harddrives or you have Malware/virus on it. Is Battlefield 4 on the SSD drive? You might want to use the built in Windows tool for checking harddisks on all your drives just to be sure.

Lastly, I see you have a Razer Product, when you did the clean boot did you close down Synapse? Synapse has caused Battlefield to crash on some systems in in the past.

carbonic signature

Message 16 of 25 (1,333 Views)
0

Re: Battlefield 4 causes my computer to freeze/crash.

[ Edited ]
★★★ Apprentice

Alright, so I started checking my drives.

 

My C: drive which contains my Windows had no errors: http://hastebin.com/rotuyumiwa.vhdl

My E: drive which contains non-important files and games I don't play that often had a few errors: http://hastebin.com/nuxuyafudu.tex

 

I then rebooted and rechecked my E: drive, with now no errors: http://hastebin.com/yozowijizo.vhdl

 

But sadly, did not stop the crashes.


 

I then started getting rid of all the Razer software I had (I didn't really need them, as my keyboard functions without any problems without Razer Synapse),

after a few uninstalls and cleaning up I tried Battlefield 4 without any succes.

 


 

 

I started looking for malware or any viruses using Windows Defender itself and Malwarebytes, which resulted in 0 threats. I then got rid of Windows Defender (well, just deactivate it), this also did not prevent any crashes from happening.

 

Strangely, Windows Defender still pops up in my newly generated DxDiag: http://hastebin.com/ayasinihik.tex

Perhaps you have any more suggestions.

Message 17 of 25 (1,321 Views)
0

Re: Battlefield 4 causes my computer to freeze/crash.

Hero

Hmm, we are beginning to go into the realms of the obscure.

Try uninstalling Punkbuster and then joining a server that doesn't run with Punkbuster. Just so we can rule that out as well.

carbonic signature

Message 18 of 25 (1,301 Views)
0

Re: Battlefield 4 causes my computer to freeze/crash.

★★★ Apprentice

After uninstalling PunkBuster and finding a non-PunkBuster server (which was rather hard to find) it still managed to crash, sadly.

Message 19 of 25 (1,287 Views)
0

Re: Battlefield 4 causes my computer to freeze/crash.

Hero

I have a similar setup to you and know there's an update for your network card built into your motherboard, there should be a newer driver here:

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

I doubt it will fix anything but it's worth a try.

 

Since none of the above has worked the next thing I can think of would be to either

a) Format computer, start fresh

b) Check for obscure hardware issues

 

For the b part I once had a weird issue with a USB hub that somehow caused a game to run weird. I would start with disconnecting all unneeded hardware connected to your computer. Disable the extra monitor, printers, USB hubs, speakers etc. so there's only keyboard mouse and a monitor connected. Then disable all soundcards, video capture cards, etc  in windows.

If this doesn't work I once fixed a guys computer crashing issues once by removing the cables, memory, CPU+cooler, GFX etc., then I used compressed air to remove the dust and then I put the computer back together and the crashing was gone.

 

carbonic signature

Message 20 of 25 (1,278 Views)
0