Battlefield 4 / cannot connect to EA online servers

by TheDoctor17

Original Post


Battlefield 4 / cannot connect to EA online servers

[ Edited ]
★★★★ Novice

Hello there, i am unable to connect / go online in Battlefield 4 (installed with EA-Desktop). 
Already checked compatibility modes and also checked the firewall. I also runned it as admin (Does not work with EA-Desktop, Game closes and reopens / endless)
i also opened ports for Battlefield 4. None of the things took any effect. Joining a Server via. Battle log, also didn´t helped.

Any help? Thanks a lot!

Message 1 of 4 (626 Views)

Re: Battlefield 4 / cannot connect to EA online servers


Hey, @TheDoctor17  have you tried our connective guide and see if that helps? 


Let us know what you tried.



Message 2 of 4 (491 Views)

Re: Battlefield 4 / cannot connect to EA online servers

[ Edited ]
★★★★ Novice

Hi, thanks for the fast response @EA_Atic Standard smile
First of all, some basic information: I am using Windows 10, all Drivers are updated, no windows installation problem found, registry is also untouched and i am using a Lan / Network cable (no wifi connection) and it's a broadband connection
What i assume: it's definitely a technical / Server error on EAs side. A connection was able to establish to the BF4 Servers via pinging them with the command used below. Also, other Games in Multiplayer with Frostbite worked on my laptop before, example Battlefront 2 and Battlefield V. There i never had connection problems, everything is running great in Multiplayer. The only EA game which gives trouble is Battlefield 4 at the moment

Now what i have tried: 
1. Checked Compatibility modes (EA-App and BF4), run as admin (EA-App and BF4), reinstalling the game, repairing the game, trying to start with origin
2. EA-App cleared cache / uninstall and reinstall of the EA-App
3. Changing DNS Server to google one (,
4. Try to connect with a VPN
5. Opening Required ports (TCP: 9988, 17502, 20000-20100, 22990, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300)
6. Editing Firewall Rules (to allow everything) / also disabled firewall completely
7. Updating Punbuster (Client and Server) Had to install the Server Version, but after install still no connection possible
8. Checked and re-installed Punkbuster
9. Testing Punkbuster Services (Tests completed without an error)
10. Tried to ping BF4 Servers Manually with: ping -t and ping -t in the windows command console (no package loses, able to ping, connection is working)
11. Checked all required ports with the cmd: netstat -ano in the windows command console

A thing which could help, but i definitely will not try: Setting my Laptop to an Exposed Host

Message 3 of 4 (478 Views)

Re: Battlefield 4 / cannot connect to EA online servers

★★★★ Novice

Any help?, its already been 4 months @EA_Atic 

Message 4 of 4 (127 Views)