Battlefield 4 PS4 "You have lost connection to the server" [ Edited ]

[deutscher649]

You

[Bowsap]

Is EA going to help us? I feel like they're just avoiding this issue. I've been having this problem for over a year now.

[EA_Valgard]

Hey @Bowsap,

ah that's too bad to hear! =( 

But let's try the following to get you back into the game. 

A wired connection is required for this.

1. Take your platform offline and disconnect it from it's power source. 
2. Restart your router.
3. After the restart, restart your platform.
4. Try to connect to a game again.
5. If this didn't solve your problem, write down these ports to forward them: 

• Battlefield Hardline.
  Link: -> Klick mich! <-

  PLATFORMUDPTCP

  PC3659, 14000-14016, 22990-23006, 25200-2530080, 443, 9988, 17502, 20000-20100, 22990, 42127

  Xbox One53, 88, 500, 3074, 3544, 450053, 80, 3074 

  Xbox 36053, 88, 307453, 88, 3074, 80

  PlayStation 43478-3479 80, 443, 1935, 3478-3480

  PlayStation 33659, 14000-1401680, 443, 9988, 10000-10100, 17502, 42127

• Battlefield 4.
  Link: -> Klick mich! <-

  PLATFORMUDPTCP

  PC3659, 14000-14016, 22990-23006, 25200-2530080, 443, 9988, 17502, 20000-20100, 22990, 42127 

  Xbox One53, 88, 500, 3074, 3544, 450053, 80, 3074 

  Xbox 36053, 88, 307453, 88, 3074, 80

  PlayStation 43478-3479 80, 443, 1935, 3478-3480

  PlayStation 33659, 14000-1401680, 443, 9988, 10000-10100, 17502, 42127

• Battlefield 3.
  Link: -> Klick mich! <-

  PLATFORMUDPTCP

  PC3659, 14000-14016, 22990-23006, 25200-2530080, 443, 9988, 20000-20100, 22990, 17502, 42127

  Xbox 36053, 88, 307453, 88, 3074, 80

  PlayStation 33659, 14000-1401680, 443, 9988, 10000-10100, 17502, 42127

• EA Services. 
  Link: -> Klick mich! <-

  Plattform

  UDP

  TCP

  PC

  443

  80, 443, 8080

  Xbox One

  88, 3074, 53, 500, 3544, 4500, 1863

  80, 3074, 53, 1863

  Xbox 360

  88, 3074, 53, 1863

  80, 3074, 53, 1863

  PlayStation 4

  3659, 17503, 17504, 10000-20000

  80, 443, 9988, 10000-20000, 17503, 17504, 42120, 42210, 42230, 44125, 44225, 44325

  PlayStation 3

  3478-3480, 3658, 10070-10080

  80, 443, 465, 5223

• How to open ports depending on your router:
  • -> PC? <-
  • -> PS4? <-
  • -> PS3? <-
  • -> Xbox One? <-
  • -> Xbox 360? <-
• Static IP addresses for stable connections: 
  • -> PC? <-
  • -> PS4? <-
  • -> PS3? <-
  • -> Xbox One? <-
  • -> Xbox 360? <-
• Google DNS:
  • -> PC? <-
  • -> PS4? <-
  • -> PS3? <-
  • -> Xbox One? <-
  • -> Xbox 360? <-
• If it still doesn't work, try the basic trouble shooting and afterwards the advanced version for your platform.
  • Basic How To: Behebung von Verbindungsproblemen
  • Advanced How To: PC
  • Advanced How To: Mac
  • Advanced How To: Playstation
  • Advanced How To: XBox

Any questions left? Tag @EA_Valgard! 

Cheers, 
Val

[D4rkD1amond]

Does this work for PS4 as well?

[Its_Travis_199]

Hi @D4rkD1amond

please feel free to open a new Topic with your issue and explain your situation there.

Instead of bringing an old Thread back to life which is already 5 years old.

Thanks  

Greets,

Travis 

[D4rkD1amond]

No need to be rude man, i just wanted help.

[Its_Travis_199]

@D4rkD1amond

Not been rude at all 

just a friendly reminder as this happens sometimes that people don't see the date of the latest post in a Topic if they look for any certain issue. It just brings up old Topics again. 

CM's would have probably advised you to do the same.

Greets,

Travis 

[EA_Mako]

Hey @D4rkD1amond,

Oftentimes instructions from older threads may be a bit outdated, so it's generally best to start a new topic if you're unable to find a more recent thread about something you'd like to discuss. In cases that involve troubleshooting that's primarily to make sure you wouldn't be wasting your time with outdated info that may no longer be accurate.

I believe that's all @Its_Travis_199 was trying to get at here. 

In this case I'd definitely try going through the steps here to make sure you have the listed ports open for PS4, as this particular link should be up to date.

I'll be locking the thread here as it's definitely quite old, thanks!