Battlefield 4 DirectX setup error: an internal error occurred.

[ADrunkFoxX]

I've been trying to get bf4 installed for around a week but whenever I try I get the directx setup error.

[EA_Blueberry · Accepted solution]

@MickStar82 

A DirectX setup error could mean a variety of things. It usually means a video card driver might be outdated or the DirectX version itself.

Check to make sure your drivers are fully updated for your devices. 

https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers

I searched "Direct X Setup" in the search bar at the Answers HQ homepage and came across some other posts with solutions that might help.

https://answers.ea.com/t5/C-C-The-Ultimate-Collection/DirectX-Setup-Error-An-internal-error-occurred...

https://answers.ea.com/t5/Technical-Issues/DirectX-Install-error/m-p/7367937/highlight/true#M14

https://answers.ea.com/t5/Battlefield-4/origin-needs-to-download-files-and-is-waiting-for-your/m-p/3...

Battlefield 4 PC System Requirements can be found here

https://www.origin.com/usa/en-us/store/battlefield/battlefield-4#store-page-section-requirements

[IIPrest0nII]

Hello @ADrunkFoxX

Try this solution http://answers.ea.com/t5/Battlefield-4/BF4-stops-installing-at-20-throws-up-a-DirectX-internal-error...

[EA_Archi]

Hello @ADrunkFoxX 

I am really sorry for those troubles with the game. Let us know if @IIPrest0nII advise resolved this for you, or if you are still in need of assistance. 

Cheers,

Archi

[ADrunkFoxX]

I tried that and it's still doing it.

[ADrunkFoxX]

IDK why this is marked as solved when I straight up said it wasn't fixed.

[IIPrest0nII]

---

@ADrunkFoxX wrote:
I tried that and it's still doing it.

---

Can you try to run a clean boot on your PC and run origin as Administrator https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ ?

Also, try this:

Go to \Battlefield 4\__Installer\directx\redist  and find a DXSETUP.exe file and run it ( You should have Internet Connection while installation). Then, reboot your PC. 

I think this topic was marked as Solved, because after my reply you didn't update your topic and you didn't write anything else. You didn't answer that my post was helpful or not. (My opinion)

[MickStar82]

I followed the instructions and after restart it has started to verify the files. Thanks, I am 1 step closer to playing a game I got blacklisted on after 21 mins of playing with no cheats.

[MickStar82]

Update. Still got same error.

[EA_Blueberry · Accepted solution]

@MickStar82 

A DirectX setup error could mean a variety of things. It usually means a video card driver might be outdated or the DirectX version itself.

Check to make sure your drivers are fully updated for your devices. 

https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers

I searched "Direct X Setup" in the search bar at the Answers HQ homepage and came across some other posts with solutions that might help.

https://answers.ea.com/t5/C-C-The-Ultimate-Collection/DirectX-Setup-Error-An-internal-error-occurred...

https://answers.ea.com/t5/Technical-Issues/DirectX-Install-error/m-p/7367937/highlight/true#M14

https://answers.ea.com/t5/Battlefield-4/origin-needs-to-download-files-and-is-waiting-for-your/m-p/3...

Battlefield 4 PC System Requirements can be found here

https://www.origin.com/usa/en-us/store/battlefield/battlefield-4#store-page-section-requirements

[ArcanineFTW]

1. enter to game install directory

2. go to _installer\directx\redist

3. create a new folder, name it anything you want g.e. junk

3. select all files except: dsetup.dll , dsetup32.dll and dxsetup.exe - move all those files into the folder you just created.

4. go back to origin, and let origin complete the setup, by clicking on the game that was providing the issue.