Battlefield 4 Crashes within some time in Multiplayer or Campaign

by Nevoligon
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Battlefield 4 Crashes within some time in Multiplayer or Campaign

★ Novice

I've had this problem for a while now, and it's really bothering me. Every time I join multiplayer or campaign, it crashes after a few minutes, depending on how intensive it is.

 

My specs:

AMD A8-3870 3.00 GHz

Windows 7 64-bit

8 gigs ram

GTX 1050 2gb SSC

500gb + 1tb HDD

 

It started crashing randomly one day during gameplay, I was just landing a helicopter when it froze. Going back to the desktop would reveal a "Battlefield 4 has crashed" error message.

 

Here's the info from the event log:

Faulting application name: bf4.exe, version: 1.8.2.48475, time stamp: 0x58ab1cc0
Faulting module name: bf4.exe, version: 1.8.2.48475, time stamp: 0x58ab1cc0
Exception code: 0xc0000005
Fault offset: 0x0000000000b939ea
Faulting process id: 0x18b0
Faulting application start time: 0x01d44fb61fd50fad
Faulting application path: A:\Origin\Battlefield 4\bf4.exe
Faulting module path: A:\Origin\Battlefield 4\bf4.exe
Report Id: 34d49301-bbab-11e8-9b00-8c89a5d0222e

 

Some things that I have noticed:

  • It takes longer to crash/doesn't crash at all when playing on servers with lower player count (under 30 or so)
  • It hasn't crashed at all on test range

Things that I've tried:

  • Updating drivers
  • Verifying the game
  • Reinstalling the game (DLCs included)
  • Temporarily disabling firewall

This doesn't happen with any other game, including games such as Battlefield 1 which is much more intensive. I have a suspicion that my OS is a bit broken, however, as I've had trouble with upgrading to Windows 10, among other commands that haven't worked for me in the past. Any help with this would be greatly appreciated, thanks.

Message 1 of 3 (483 Views)

Re: Battlefield 4 Crashes within some time in Multiplayer or Campaign

★★★ Novice

Is the game installed on a SSD or a HDD?

Message 2 of 3 (457 Views)

Re: Battlefield 4 Crashes within some time in Multiplayer or Campaign

Hero (Retired)

@Nevoligon Please give this a try...

 

C:\Users\your PC Name\Documents\Battlefield 4

BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.

 

 

If this fails to fix it then please try this...

 

Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.

Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game

Origin Cloud Storage turn it off
Origin, settings, General

Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply REBOOT your PC and then test your BF4

Reboot PC test BF4

If you still crash see information below....

Try a clean boot : run a Clean Boot: https://support.microsoft.com/en-ca/kb/929135 >This should ensure that no programs are interfering in the background.

Below are programs known to make issues in BF4

Disable Mantle if you have it and try Direct X, Turn OFF Anti-Aliasing Deferred in video card settings in game. If you have page file turned off then turn it back on as this can make errors even with 32gigs ram.

Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Asus Game First Service...ROG Game First , Razer synapse, Razer Cortex, Qualcomm Killer Service , Fraps, EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4.

Uninstall the HD Audio Driver from the video card driver install add/remove programs. This silly thing makes issues in BF4 for some. Reboot then repair BF4 to be safe.





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