Banned?

[Casealex7]

I just bought origin access to play battlefield 4 for old times sake. I come to find that I have been banned by PunkBuster even though I just downloaded the game yesterday. Does anyone know what this could mean? Thanks in advance.

[Wandeerrer · Accepted solution]

Hi!
In this case, you should contact EA advisor.
Here's how to do this: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

If my answer was helpful or I solved your problem, please leave xp and accept it as a solution.
Thanks!

[Wandeerrer · Accepted solution]

Hi!
In this case, you should contact EA advisor.
Here's how to do this: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

If my answer was helpful or I solved your problem, please leave xp and accept it as a solution.
Thanks!

[2042isNotBF]

@Casealex7 Just to add to what @Wandeerrer stated this is all my ban info...

Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.

If your feed / profile photo / Presentation is "Hidden By The Battlelog Administrators" You can post in the following thread to request it to be unhidden. Please remove anything that may violate the terms and service before posting as it will just remain hidden for a tos violation.Please see this link...
http://battlelog.battlefield.com/bf4/forum/threadview/2979150493815320934/

The following link will show you how to investigate your banned or suspended account:

https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations


In the Body of your email, please include the following information:
- Information of the situation
- First and last name
- Game/Product name
- Persona's name
- Where your game or product was purchased
- Banned or Suspended
- Error/Notification Message received (if any)
- Details of your dispute

Please Note: It does take time for a ban appeal to go though some longer then others. Do not spam them with emails state your case one time. Then let them contact you back once they have made a decision on your ban.

For anyone who got this on Battlelog..."You have been banned from Battlelog. If you believe this was done in error, please contact Customer Services". Then please do this...

Follow the Steps to contacting an EA Game Adviser to fix this :

1 Click here to go to the EA contact page. http://help.ea.com/en/

Note: Top left pick your Country :]

2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.

Or use this

You can contact EA here: http://help.ea.com/en/contact-us/

http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

[IIPrest0nII]

@2042isNotBF 

Two links from your post don't work. First link is about Battlefield 4 ban codes,  there is the article to ban codes for BF1, they are similar to BF4. Second link to GGC-Stream bans also doesn't work. Some articles were changed and updated, some were removed.

[Bodycountt]

I have not played BF4 in over a year today I came back to find out I was band  

I don't hack or cheat this F'ing sucks