BF4 update stuck at preparing

[jortdus]

when i try to update my bf4 with origin it is stuck at preparing update or receiving game files

i have reinstalled origin didnt work

i am using admin account

the update before this workt

help me ! mileyhappy:

[EA_Bastian]

At first, download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
If that doesn’t helped, close the origin client and go directly to you origin folder  C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator. 

This worked out in the most cases, if not, try to deactivate your firewall/antivirus software and/or check the online ports of your connection:

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

Please let us now, if this problem after this workaround still exist.

Cheers
Basti

[Catfishsafari]

Nice general response, i've seen you use it many times on here yet it has helped no one.... 

Cheers!

as you say

[reristavi]

Restart your PC and everything should go back to normal.,

[bobik12361]

---

@EA_Bastian wrote:

If that doesn’t helped, close the origin client and go directly to you origin folder C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator.

---

This worked for me thanks.