BF4 loading problem

by Rapt0ris
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Original Post

Accepted Solution

BF4 loading problem

[ Edited ]
★★★ Novice

Hello. I've got a problem with BF4, Im stuck at loading screen. I have tried reinstalling the game again, run everything as an administrator, disabled origin in game, reinstalled DX, PB Visual again, tried repairing through origin, nothing worked so far. I will appreciate every help..

 

 

Message 1 of 6 (2,295 Views)

Accepted Solution

Re: BF4 loading problem

[ Edited ]
Hero (Retired)

@Rapt0ris  My info was old lol no win 10 lol so I hunted this down for you on the DNS Flush to try and fix this for you see below Edit ...anything in blue will take you to another link for full directions. As well as if this does not fix origin offline we can try some other steps still  .. Source.. https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc

 

Flush your DNS

Your system keeps a record of IP addresses and domain names for the servers you access. Sometimes it helps to clear old data from this cache and start fresh. It's extra important to try this if you've had any problems with your hard drive or if you have had a virus or malware infection on your PC.

NOTE: Complete these steps using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.

The following steps are specific to PC users. Apple has instructions on resetting your DNS cache for Mac.

Windows 10

  1. Hold down the Windows Key and press X.
  2. Click Command Prompt (Admin).
  3. When the command prompt opens, type ipconfig/flushdns and press Enter.
  4. Type ipconfig /registerdns and press Enter.
  5. Type ipconfig /release and press Enter.
  6. Type ipconfig /renew and press Enter.
  7. Type netsh winsock reset and press Enter.
  8. Reboot your computer.

Windows 8

  1. Navigate to the desktop.
  2. Hold down the Windows key and press R. (this will open the Run dialogue).
  3. Type cmd and press Enter (this will open a command prompt).
  4. Type ipconfig /flushdns and press Enter.
  5. Type ipconfig /registerdns and press Enter.
  6. Type ipconfig /release and press Enter.
  7. Type ipconfig /renew and press Enter.
  8. Type netsh winsock reset and press Enter.
  9. Reboot the computer.

Windows 7

  1. Hold down the Windows key and press (this will open the Run dialogue).
  2. Type cmd and press Enter (this will open a command prompt).
  3. Type ipconfig /flushdns and press Enter.
  4. Type ipconfig /registerdns and press Enter.
  5. Type ipconfig /release and press Enter.
  6. Type ipconfig /renew and press Enter.
  7. Type netsh winsock reset and press Enter.
  8. Reboot the computer.

Windows Vista

  • Hold down the Windows key and press R. (this will open the Run dialogue),
  • Type cmd and press Enter (this will open a command prompt).
  • Type ipconfig /flushdns and press Enter.
  • Type ipconfig /registerdns and press Enter.
  • Type ipconfig /release and press Enter.
  • Type ipconfig /renew and press Enter.
  • Type netsh winsock reset and press Enter.
  • Reboot the computer.
Setting an alternate DNS

While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

You can check if you DNS is failing by trying to switch to a public DNS like Google DNS. Follow these steps from developers.google.com to set that up.

  • Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.
 

Once you flush your DNS cache, try connecting to your game again.

If flushing your DNS does not clear up the problem, try resetting your hosts file. That can also help with some connection issues — especially if they came from malware infections.

Try a clean boot

Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.

If you're running Windows 10, follow these steps to clean boot:

  1. Open the Start menu and search for msconfig.
  2. Click on System Configuration.
  3. Click the Services tab.
  4. Check the box to Hide all Microsoft Services, then click the Disable All button.
  5. Click on the Startup tab, then click on Open Task Manager.
    • It can take a few seconds for the Task Manager list to load.
  6. Click each of the Startup programs in the list then click the Disable button.
  7. Close the Task Manager window.
  8. Click OK on the System Configuration window to save your changes, then restart your computer.

Once you restart your computer, try launching your game again.

Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1.

Close background applications

If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.

Close background applications or programs and see if you can get your games and Origin running smoothly.

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Message 4 of 6 (2,331 Views)

All Replies

Re: BF4 loading problem

[ Edited ]
Hero (Retired)

@Rapt0ris Some of this you have done already but please try all this so we can get this fixed for you...

 

Try this ...

Note : You may experience a black screen when launching Battlefield 4 while using the Windows Aero theme with DPI scaling set to 150% or 200%

Go to my documents and battlefield 4 folder delete it. EDIT.... Note you will have to redo all ingame settings but worth doing as your cfg could be messed up. For now place it on your desktop if the cfg is not making the problem. 
Open origin go to BF4 game right mouse click it repair game.
Once done then pick update game when done test BF4

Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

Reinstall Microsoft C++
NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
http://www.microsoft.com/en-US/download/details.aspx?id=40784

Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653

Adobe Flash Player update
http://get.adobe.com/flashplayer/

Reboot PC test BF4


Try to run the game as Administrator as well.
Right-click the game executable or shortcut and select "Run as administrator".

Still no go???? Ok keep trying and do these

Clear Temporary files on your PC.
https://help.ea.com/article/clearing-your-temporary-files
>
Perform a clean boot.
https://help.ea.com/article/how-to-clean-boot-your-pc

Other things to do...

Open up a Windows Explorer folder and navigate to C:\Program Files(x86)\Origin Games\Battlefield 4, and find a file called user.cfg and open it with Notepad.
Note if you do not have this file, you will be unable to perform this workaround.

Find and delete the line that reads UI.DrawEnable, then save and close your config and start your game and you should no longer be experiencing this crash.

Message 2 of 6 (2,269 Views)

Re: BF4 loading problem

[ Edited ]
★★★ Novice

Still nothing.. Any thoughts ? :/

 

BTW thats when Im launching via browser, when I try to play through in game UI, I cant even see server list, it says Im disconnected from EA online..

Message 3 of 6 (2,235 Views)

Re: BF4 loading problem

[ Edited ]
Hero (Retired)

@Rapt0ris  My info was old lol no win 10 lol so I hunted this down for you on the DNS Flush to try and fix this for you see below Edit ...anything in blue will take you to another link for full directions. As well as if this does not fix origin offline we can try some other steps still  .. Source.. https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc

 

Flush your DNS

Your system keeps a record of IP addresses and domain names for the servers you access. Sometimes it helps to clear old data from this cache and start fresh. It's extra important to try this if you've had any problems with your hard drive or if you have had a virus or malware infection on your PC.

NOTE: Complete these steps using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.

The following steps are specific to PC users. Apple has instructions on resetting your DNS cache for Mac.

Windows 10

  1. Hold down the Windows Key and press X.
  2. Click Command Prompt (Admin).
  3. When the command prompt opens, type ipconfig/flushdns and press Enter.
  4. Type ipconfig /registerdns and press Enter.
  5. Type ipconfig /release and press Enter.
  6. Type ipconfig /renew and press Enter.
  7. Type netsh winsock reset and press Enter.
  8. Reboot your computer.

Windows 8

  1. Navigate to the desktop.
  2. Hold down the Windows key and press R. (this will open the Run dialogue).
  3. Type cmd and press Enter (this will open a command prompt).
  4. Type ipconfig /flushdns and press Enter.
  5. Type ipconfig /registerdns and press Enter.
  6. Type ipconfig /release and press Enter.
  7. Type ipconfig /renew and press Enter.
  8. Type netsh winsock reset and press Enter.
  9. Reboot the computer.

Windows 7

  1. Hold down the Windows key and press (this will open the Run dialogue).
  2. Type cmd and press Enter (this will open a command prompt).
  3. Type ipconfig /flushdns and press Enter.
  4. Type ipconfig /registerdns and press Enter.
  5. Type ipconfig /release and press Enter.
  6. Type ipconfig /renew and press Enter.
  7. Type netsh winsock reset and press Enter.
  8. Reboot the computer.

Windows Vista

  • Hold down the Windows key and press R. (this will open the Run dialogue),
  • Type cmd and press Enter (this will open a command prompt).
  • Type ipconfig /flushdns and press Enter.
  • Type ipconfig /registerdns and press Enter.
  • Type ipconfig /release and press Enter.
  • Type ipconfig /renew and press Enter.
  • Type netsh winsock reset and press Enter.
  • Reboot the computer.
Setting an alternate DNS

While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

You can check if you DNS is failing by trying to switch to a public DNS like Google DNS. Follow these steps from developers.google.com to set that up.

  • Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.
 

Once you flush your DNS cache, try connecting to your game again.

If flushing your DNS does not clear up the problem, try resetting your hosts file. That can also help with some connection issues — especially if they came from malware infections.

Try a clean boot

Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.

If you're running Windows 10, follow these steps to clean boot:

  1. Open the Start menu and search for msconfig.
  2. Click on System Configuration.
  3. Click the Services tab.
  4. Check the box to Hide all Microsoft Services, then click the Disable All button.
  5. Click on the Startup tab, then click on Open Task Manager.
    • It can take a few seconds for the Task Manager list to load.
  6. Click each of the Startup programs in the list then click the Disable button.
  7. Close the Task Manager window.
  8. Click OK on the System Configuration window to save your changes, then restart your computer.

Once you restart your computer, try launching your game again.

Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1.

Close background applications

If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.

Close background applications or programs and see if you can get your games and Origin running smoothly.

Message 4 of 6 (2,332 Views)

Re: BF4 loading problem

★★★ Newbie

same problem here, stuck on this screen with a white line on topright loading!

 

Message 5 of 6 (2,200 Views)

Re: BF4 loading problem

★★★ Novice
Seems like reseting hosts files helped, thanks a lot Standard smile
Message 6 of 6 (2,170 Views)