Re: BF4 just crashed during multiplayer game

by Peony_Valerian
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Original Post

BF4 just crashed during multiplayer game

★★★ Newbie

Good day,

 

I have a little problem, when i play BF4 multiplayer, the game crash during playing. Just freeze for sec or two, then game closes without any errors. Its happening randomly, sometimes after hour or two. I tried look for help in some older cases and without succes. I tried update all possible drivers, or tried disable orion in game run game as administrator, clean boot and ETC.....

 

Thanks for help

Message 1 of 6 (245 Views)

Re: BF4 just crashed during multiplayer game

Community Manager

Hey, @Peony_Valerian  can you try a clean boot to see if any programs are messing with Battlefield 4 and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

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Message 2 of 6 (176 Views)

Re: BF4 just crashed during multiplayer game

★★★ Newbie

@EA_Atic

 

Thanks for response, i tried close all overlay programs, without change. Tomorrow im gonna try a clean boot again. There is my DXdiag. There is some diag for BF4 (i tried it translete ot eng)

:Symbol analysis
Searching for solution again: 0
ID report: 03b690ad-3ad1-4c2e-8569-bbe0a2257045
Status report: 268435456
Coded interval: 2cd6335ef17cba6637872c8173b0e864
GUID file CAB: 0
+++ WER9 +++:
Wrong block , typ 0
The name of the problem: APPCRASH
Reaction: Not avaible.
ID file CAB: 0

Problem description:
P1: bf4.exe
P2: 1.8.2.48475
P3: 58ab1cc0
P4: bf4.exe
P5: 1.8.2.48475
P6: 58ab1cc0
P7: c0000005
P8: 000000000080c830
P9:
P10:

Connected files:

 

then again connected files: 

C:\ProgramData\Microsoft\Windows\WER\Temp\WER182.tmp.WERInternalMetadata.xml

 

these files can be found

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bf4.exe_4f229e5031e6ba278af9965a3c6f0f6d935bc9_b2f8d957_560c9a9b-4de4-46e6-98d6-fa1e8dec2b1e

Message 3 of 6 (153 Views)

Re: BF4 just crashed during multiplayer game

★★★ Newbie

@EA_Atic

 

The clean boot doesnt work too

Message 4 of 6 (135 Views)

Re: BF4 just crashed during multiplayer game

Community Manager
Thanks for the details. @Peony_Valerian, in Microsoft event viewer does Windows report any Battlefield crashes?

/Atic
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-------------------------------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

If a post needs moderation, merging or cleaning, report the post and we will take a look. Nerd

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Message 5 of 6 (128 Views)

Re: BF4 just crashed during multiplayer game

★★★ Newbie

@EA_Atic

 

Yes it does

 

Faulting application name: bf4.exe, version: 1.8.2.48475, timestamp: 0x58ab1cc0
Name of the faulting module: bf4.exe, version: 1.8.2.48475, timestamp: 0x58ab1cc0
Exception code: 0xc0000005
Error offset: 0x00000000007fc787
Faulting process ID: 0x3790
Faulting Application Start Time: 0x01d887f200561b86
Path to the faulting application: C: \ Program Files (x86) \ Origin Games \ Battlefield 4 \ bf4.exe
Path to the faulting module: C: \ Program Files (x86) \ Origin Games \ Battlefield 4 \ bf4.exe
Message ID: 1aaa61a8-c281-4d71-85e2-c2d8d9ad77da
Full name of the faulty package:
Application ID related to the faulty package:

System

  - Provider

   [Name] Application Error
 
  - EventID 1000

   [Qualifiers] 0
 
   Version 0
 
   Level 2
 
   Task 100
 
   Opcode 0
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [SystemTime] 2022-06-24T19: 11: 59.0815657Z
 
   EventRecordID 6248
 
   Correlation
 
  - Execution

   [ProcessID] 0
   [ThreadID] 0
 
   Channel Application
 
   Computer Marks-Alpha
 
   Security
 

- EventData

   bf4.exe
   1.8.2.48475
   58ab1cc0
   bf4.exe
   1.8.2.48475
   58ab1cc0
   c0000005
   00000000007fc787
   3790
   01d887f200561b86
   C: \ Program Files (x86) \ Origin Games \ Battlefield 4 \ bf4.exe
   C: \ Program Files (x86) \ Origin Games \ Battlefield 4 \ bf4.exe
   1aaa61a8-c281-4d71-85e2-c2d8d9ad77da
 
Message 6 of 6 (112 Views)