2013-10-04 08:06 AM
See chat logs 10036332 and
10037318
Have been very patient, and with the weekend upon us I still have not been able to play the beta.
What I've tried.
- Updating PB, and all the saved webpages.
- Clean boot
- Power reset (as per second chat log request)
- uninstalled and re-installed the game.
- Disabling my anti virus.
My PC- 64 bit, GTX465 Nvidia, 12gb of RAM, Win7 Ultimate and 400+gb free on my HDD, i5 quad core.
I've tried joining on mates, or straight from the server browser. Game looks like its loading, but nothing happens.
I've chatted with two of your support guys, who basically couldn't help me. The second of which gave me a UK phone number to call. Im in New Zealand, like spending $170 on the game isn't enough, I have to make a toll call to the UK?????
If its not fixable, I would like a refund of the 'Premium extra' which I brought especially to play the beta.
I'm not very happy.
Please help!!!!!!
James McHardy
2013-10-04 08:49 AM - edited 2013-10-04 08:49 AM
@bristolkiwi wrote:See chat logs 10036332 and
10037318
Have been very patient, and with the weekend upon us I still have not been able to play the beta.
What I've tried.
- Updating PB, and all the saved webpages.
- Clean boot
- Power reset (as per second chat log request)
- uninstalled and re-installed the game.
- Disabling my anti virus.
My PC- 64 bit, GTX465 Nvidia, 12gb of RAM, Win7 Ultimate and 400+gb free on my HDD, i5 quad core.
I've tried joining on mates, or straight from the server browser. Game looks like its loading, but nothing happens.
I've chatted with two of your support guys, who basically couldn't help me. The second of which gave me a UK phone number to call. Im in New Zealand, like spending $170 on the game isn't enough, I have to make a toll call to the UK?????
If its not fixable, I would like a refund of the 'Premium extra' which I brought especially to play the beta.
I'm not very happy.
Please help!!!!!!
James McHardy
Hello,
In my opinion you should update your vga for sure to play bf4. Try check this website and you find out which components you need to update http://www.systemrequirementslab.com/cyri
Regards, Libever
2013-10-04 10:26 AM
My PC pass's fine. My vga has 1gb on board, so why would I need to upgrade when I already have twice the required?
http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-465/specifications
I bought the game knowing my system was capable, now your saying it isn't?
Refund please.
2013-10-04 10:30 AM
Ran the test