Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

by TimmyTumblr
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Original Post

BF4 Sudden high ping problem on all my normally good servers. No PC changes.

★★★ Newbie

Just about 2 weeks ago i suddenly had my ping jump from a normal below 100 to 800+. No matter what servers in my favorites list i try, the result is always the same. Time of day doesn't matter and Windstream came out and tested my line. No packet loss and a ping of like 30. Also use a ping test website someone had recommended to someone else and it gives me great ping. Any ideas? Nobody seems to have answered this in other forum responses. Someone said to make sure browser .exe's weren't running in the Task Manager but my BF4 runs in Chrome! I get like 3 instances of chrome.exe running but they all seem to be doing different aspects of Chrome.

Message 1 of 16 (38,983 Views)

Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

Community Manager (retired)

Have you disabled your firewall/antivirus software and are you running any kind of proxy or ad-blocking software on your PC?
 

Please check the online ports of your connection:

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP
: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

 

Clear your browser cache and/or try a different browser. Reinstall your webplugins for battlelog. Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.

Please let us know, is the issue still happen and accept if this helped you to solve your problem.

 

Please let us now, if this problem after this workaround still exist.

 

Cheers
Basti

Message 2 of 16 (38,798 Views)

Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

★★★ Newbie

I am only getting High ping on one server after making some changes to my graphics card and CPU clocking. www.killinggroundbastards.com Gulmond railway.

Other servers seem fine. 

 

Message 3 of 16 (37,871 Views)
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Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

★★ Novice

All of a sudden i now get high ping up to 600 as soon as i move

it was great then this no changes to PC 

Willy

Message 4 of 16 (35,998 Views)
0

Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

★★ Novice

Yeah I have the same problem and I've tried everything they've told me to do.  I know its not my problem because this doesn't happen on any other game except BF4.  Even Battlefield Hardline Beta didn't do this.  My ping will go from perfectly normal, let's say 30-40 then it will randomly skyrocket to 100-300 and I can't even walk forward without being rubberbanded back.  DICE please Frown

Message 5 of 16 (35,076 Views)

Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

★★★ Newbie

I did everything you suggested in your response and still getting booted from many servers.  What are my options, this is effectively destroying my ability to play the game.

Message 6 of 16 (34,782 Views)

Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

[ Edited ]
★★★ Newbie

If you run a tracert to EA servers, you may find the same problem I did. EA is pushing traffic through a DDoS protection company and it is adding 80ms to my ping time, making EA multiplayer games worthless for me. EA refuses to acknowledge the problem or do any other analysis other than to tell everyone to do the most basic network troubleshooting and to stop replying when that doesn't work. Here is my tracert that clearly shows the problem.

 

Tracing route to easo.ea.com [159.153.234.54]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  10.0.0.1
  2     1 ms     1 ms     1 ms  myrouter.home [192.168.1.1]
  3     7 ms     7 ms     7 ms  L100.TAMPFL-VFTTP-150.verizon-gni.net [71.100.133.1]
  4     9 ms     7 ms     9 ms  G101-0-0-34.TAMPFL-LCR-22.verizon-gni.net [100.41.221.126]
  5     *        *        *     Request timed out.
  6    13 ms    12 ms    11 ms  0.ae4.BR1.MIA19.ALTER.NET [140.222.225.113]
  7    52 ms    54 ms    55 ms  204.255.168.10
  8    55 ms    52 ms    54 ms  if-7-2.tcore1.AEQ-Ashburn.as6453.net [66.198.154.177]
  9    40 ms    39 ms    39 ms  66.198.154.66
 10    41 ms    42 ms    41 ms  unknown.prolexic.com [209.200.144.41]
 11     *        *        *     Request timed out.
 12   112 ms   112 ms   112 ms  unknown.prolexic.com [72.52.44.218]
 13   113 ms   114 ms   117 ms  159.153.93.2
 14   113 ms   112 ms   114 ms  159.153.225.30
 15   114 ms   114 ms   112 ms  meav5-pub.pt.iad.ea.com [159.153.226.105]
 16   113 ms   112 ms   114 ms  easo.ea.com [159.153.234.54]

Trace complete.

 

Take special note of this section and reference who that company is and the issue becomes obvious:

 

 10    41 ms    42 ms    41 ms  unknown.prolexic.com [209.200.144.41]
 11     *        *        *     Request timed out.
 12   112 ms   112 ms   112 ms  unknown.prolexic.com [72.52.44.218]

Message 7 of 16 (31,416 Views)

Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

★★★★ Novice

Yes, thats the problem I found as well.  It is making Titanfall all but impossible to play.

Message 8 of 16 (28,904 Views)
0

Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

★ Novice

Same problem now I haven't been able to get below 500 ping it's even gone into the 1000's and nothing that I've looked up has worked for me.

Message 9 of 16 (25,168 Views)

Re: BF4 Sudden high ping problem on all my normally good servers. No PC changes.

★★★ Newbie

Ah EA, some things never change. Standard smile

Same problem here. Virtually can't play BF4 anymore. Glad I didn't put too much money into it, was still planning to buy some expansions originally.

Message 10 of 16 (23,600 Views)