2013-09-16 05:05 AM
When I Put In my billing info and agreed to the terms and serveces and clicked submit for pre-ordering BF4 the page kept on loading and wouldnt bring me to a nother screen. the page was responding and i could click on things that would react. I dont know if i should pre order again because i might waste $70. what should i do?
2013-09-16 08:54 AM
@deadplazma wrote:When I Put In my billing info and agreed to the terms and serveces and clicked submit for pre-ordering BF4 the page kept on loading and wouldnt bring me to a nother screen. the page was responding and i could click on things that would react. I dont know if i should pre order again because i might waste $70. what should i do?
Hello,
You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us
1 Click on the following link: https://help.ea.com/contact-us
2 Click on the blue button "Contact a Game Advisor"
3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.
5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
6 Select a contact option. Note that you may get different contact options depending on your country or time of day.
Regards, Libever