2013-12-16 01:47 PM - edited 2013-12-16 01:47 PM
I made a ticket with AMD technical support a while ago, they have now responded.
Their response:
So, apparently they think the error has magicly solved itself because we don't complain enough. So I would urge all in here with the problem to go to: http://emailcustomercare.amd.com/ and fill out a support request with all your relevant information. You can also write them at https://twitter.com/AMDRadeon, https://twitter.com/AMDGaming, https://www.facebook.com/AMDGaming and the other places AMD hangs out.
2013-12-16 03:49 PM - edited 2013-12-16 03:50 PM
New patch and server update today didn't change anything, in fact it might have become worse. I started a game after the patch and got a memory leak after 5 minutes.
Meanwhile I get Emails from AMD with the following "helpful" tips:
"Dear Customer,
You had reported an issue with the Catalyst 13.11 Beta driver which involved Battlefield 4 crashing after experiencing a severe memory leak.
We continue to investigate this issue.
Since Battlefield 4 is launched via Battlelog on a browser, what browser (name and version) are you using ?
If you launch the game via a browser other than the default browser you are currently using, does the problem continue ?
I appreciate your feedback and thank you, in advance, for your cooperation.
Regards
Ray Menzies
AMD Global Customer Care"
At least it sounds like they are still doing something.......
2013-12-16 04:18 PM
I got that email a week ago too and pointed them to this thread.
They are actually trying to "blame" the browser which has nothing to do with the memory leak ...
2013-12-17 02:23 PM - edited 2013-12-17 02:23 PM
I got the same generic email as well--blaming the browser tells me they haven't been listening to our greviences at all--clearly the browser has nothing to do with the memory leak.
2013-12-18 12:35 PM - edited 2013-12-18 02:13 PM
I have the same problem.
I5 2500K
ATI MSI 6970
8Gb Ram
2013-12-18 03:33 PM
I found this. Hope it works
http://www.guru3d.com/files_details/amd_catalyst_13_12_whql_download.html
2013-12-18 07:12 PM
ty.crossing fingers...xD
2013-12-19 12:35 AM
Anything to report? I only saw some "intermittent crashes resolved" notes for 13.12 relating to BF4 - I'm guessing that means the memory leak is persisting? I haven't gotten a chance to test them, but I installed them today.
2013-12-19 02:10 AM
Unfortunately leakage problem persists in Driver 13.12 12/18/2013
Windows 8.1 PRO
Radeon 5750
Latest drivers
8gb RAM
2013-12-19 08:35 AM
Hey,
I'm in an unusual situation here because what I've heard so far is that the problem is almost exclusive to Windows 8/8.1 and certain AMD GPUs, but I have Windows 7 Ultimate 64-bit and an NVIDIA GeForce GTX 660 Ti and I seem to have the same problem.
I've heard using the 32-bit .exe and Windows 7 compatibility mode works but, obviously, I can't use compatibility mode for the OS I'm running. I have tried modifying the page file in various ways, I've tried running the bf4_x86.exe, but I haven't been able to produce any different results.
I don't really know for sure how to guarantee that I have the same issue as everyone else, so how would I go about checking the 'symptoms'? In detail, please.
P.S.Is this problem even still persistent? It seems this thread and most others are dead, as if it happened a month ago and just stopped, but it's still a problem as far as I can see.