Re: BF4 PC Beta is crashing during loading screen

by hiidenzea
Reply

Original Post

Re: BF4 PC Beta is crashing during loading screen

★★★★★ Guide

Hello to you!!

Please give us some more information about your error.

- Go start
- Type event viewer
- look at windows logs
- applications
- look for errors BF4
- Select Details and then XML view.

Copy and Paste it here please!


We would also like to know more about your system specs.
so if you please could fill in the list below.

Operating System
CPU (Intel/AMD)
GPU Type(AMD/Nvidia)
Driver Version GPU
RAM (Memory)
PSU (Power Supply Unit)
HDD/SSD
Sound (Onboard or External)
Overclocking (Yes/No)
Internet Connection (Wireless or Ethernet)
Internet Connection Speeds (http://www.speedtest.net)
Kind off Virus Scanner?
Are you using any kind of Bitlocker?

...and please describe your problem in good detail.

***The less info you give us, the longer it will take in resolving your issue(s)***


Greetings Wolf

PS: I also do 1 on 1 Teamviewer sessions for solving problems way faster!

Or talk to me @ #The14ndOnlyWOLF (twitter)

 

 

Message 1231 of 1,358 (1,547 Views)

Re: BF4 PC Beta is crashing during loading screen

★★ Novice

Log Name:      Application
Source:        Application Error
Date:          10/10/2013 8:35:56 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MSI
Description:
Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x52543815
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x22d0
Faulting application start time: 0x01cec5b5279a3e7e
Faulting application path: D:\Program Files (x86)\Origin Games\Battlefield 4 Beta\bf4.exe
Faulting module path: unknown
Report Id: 81a7ade7-31a8-11e3-be8c-6c626d34fbe2
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-10T12:35:56.000000000Z" />
    <EventRecordID>5307</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MSI</Computer>
    <Security />
  </System>
  <EventData>
    <Data>bf4.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>52543815</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>0000000000000000</Data>
    <Data>22d0</Data>
    <Data>01cec5b5279a3e7e</Data>
    <Data>D:\Program Files (x86)\Origin Games\Battlefield 4 Beta\bf4.exe</Data>
    <Data>unknown</Data>
    <Data>81a7ade7-31a8-11e3-be8c-6c626d34fbe2</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
----------------------------------------------------------------------------------------------------------------

Intel(R) Core (TM) i7-4700HQ CPU@ 2.40GHz
Ram 12 GB
64-BIT os, X64-Based processor.
Windows 8

NVIDIA GEFORCE GTX 765M

Wireless Connection

---------------------------------------------------------------------------------------------------------------

Everything works fine, the battlelog comes up, after finding a server and clicking join server on the battlelog page, BF4 Loads up as usual, and then comes the loading page, loading loading and when battlelog website tells me that I'm currently playing battlefield 4 on pc. "Battlefield 4 has stopped working" appears. I've tried updating PB, didn't work. The newest beta NVIDIA driver could not be installed because of compatibility issue, I tried setting BF4 as high priority in task manage. Also another thing which is puzzling me is, Origin downloaded BF 4 beta under a Program Files x86 Folder. Shouldn't this folder be only for applications which are 32 bit?

Message 1232 of 1,358 (1,513 Views)

Re: BF4 PC Beta is crashing during loading screen

★★ Apprentice
- <System>
  <Provider Name="Windows Error Reporting" />
  <EventID Qualifiers="0">1001</EventID>
  <Level>4</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2013-10-02T12:25:49.000000000Z" />
  <EventRecordID>76354</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Mike</Computer>
  <Security />
  </System>
- <EventData>
  <Data>-406760808</Data>
  <Data>5</Data>
  <Data>AppHangB1</Data>
  <Data>Нет данных</Data>
  <Data>0</Data>
  <Data>bf4.exe</Data>
  <Data>1.0.0.0</Data>
  <Data>5242fdca</Data>
  <Data>44d2</Data>
  <Data>137216</Data>
  <Data />
  <Data />
  <Data />
  <Data />
  <Data />
  <Data>C:\Users\Mike\AppData\Local\Temp\WER38A5.tmp.version.xml C:\Users\Mike\AppData\Local\Temp\WER38C5.tmp.xml C:\Users\Mike\AppData\Local\Temp\WER38C6.tmp.WERInternalMetadata.xml C:\Users\Mike\AppData\Local\Temp\WER42E6.tmp.WERDataCollectionFailure.txt</Data>
  <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_bf4.exe_d748d9c4ffb6cfaf8b30621cf42850edf0515_0bef46e8</Data>
  <Data />
  <Data>0</Data>
  <Data>c25e564e-2b5d-11e3-bf31-0030679942b3</Data>
  <Data>0</Data>
  <Data>8ff9e3148c33979fa7126c1aa39287c2</Data>
  </EventData>
  </Event>
Message 1233 of 1,358 (1,508 Views)

Re: BF4 PC Beta is crashing during loading screen

[ Edited ]
★★ Apprentice

The program bf4.exe version 1.0.0.0 stopped interacting with Windows and was closed. To find out whether there are any additional information about this issue, check the problem history in the Action Center in Control Panel.
  Process ID: ce0
  Launch time: 01cebf66d4b1b7c7
  Completion time: 4294967295
  Application Path: D: \ GameS \ Battlefield 4 Beta \ bf4.exe
  Report ID: a4e07634-2b5a-11e3-bf31-0030679942b3

Message 1234 of 1,358 (1,499 Views)

Re: BF4 PC Beta is crashing during loading screen

★★ Apprentice

Windows 8 Enterpise
AMD
AMD
Last drivers
4 Gb
450W
1 TB
External
no
Ethernet
Ping - 6 ms , Download speed - 83.14Mbps , upload - 71.97Mbps

Message 1235 of 1,358 (1,482 Views)

Re: BF4 PC Beta is crashing during loading screen

★ Apprentice

Can't post log, as game closes by it self.. also it's not showing like not responding or something like that. >> Help ...

Message 1236 of 1,358 (1,436 Views)

Re: BF4 PC Beta is crashing during loading screen

Hero (Retired)
MY Specs: 
-Core i7 2600
-Win 7 Sp1 (all updates installed and rebooted)
-Nvidia gtx 550ti (updated beta drivers installed from Nvidia website)
-reinstalled punkbuster, checked install of Bf4 beta; origin client, Battlelog plugins, allow access through AVG anti virus (also tried with anti virus off).
 
Problem: crashes on trying to load BF4 beta in ofline mode. In online, blue bar saying 'joining server' appears for between 5 seconds to several minutes. Pressing 'join server' twice quickly gives red loading bar saying to end BF4 in taskmanager.
+++++++++++++++
 
My most recent event viewer error log:
+ <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2013-10-09T17:59:47.000000000Z" />
  <EventRecordID>68618</EventRecordID>
  <Channel>Application</Channel>
  <Computer>MININT-39KKTUJ</Computer>
  <Security />
  </System>
- <EventData>
  <Data>bf4.exe</Data>
  <Data>1.0.0.0</Data>
  <Data>525279a8</Data>
  <Data>bf4.exe</Data>
  <Data>1.0.0.0</Data>
  <Data>525279a8</Data>
  <Data>80000003</Data>
  <Data>000000000138fe1f</Data>
  <Data>1908</Data>
  <Data>01cec51953b01939</Data>
  <Data>C:\Program Files (x86)\Origin Games\Battlefield 4 Beta\bf4.exe</Data>
  <Data>C:\Program Files (x86)\Origin Games\Battlefield 4 Beta\bf4.exe</Data>
  <Data>9546cddf-310c-11e3-aabe-582c80139263</Data>
  </EventData>
  </Event>
 
Message 1237 of 1,358 (1,414 Views)

Re: BF4 PC Beta is crashing during loading screen

★★★ Novice

Log Name:      Application
Source:        Application Hang
Date:          2013-10-10 03:48:58 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Pegasus
Description:
The program bf4.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: a08
 Start Time: 01cec5bf18995982
 Termination Time: 4294967295
 Application Path: D:\Program Files (x86)\Origin Games\Battlefield 4 Beta\bf4.exe
 Report Id: b511696f-31b2-11e3-beaf-e06995891e7c
 Faulting package full name:
 Faulting package-relative application ID:

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-10T13:48:58.000000000Z" />
    <EventRecordID>8123</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Pegasus</Computer>
    <Security />
  </System>
  <EventData>
    <Data>bf4.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>a08</Data>
    <Data>01cec5bf18995982</Data>
    <Data>4294967295</Data>
    <Data>D:\Program Files (x86)\Origin Games\Battlefield 4 Beta\bf4.exe</Data>
    <Data>b511696f-31b2-11e3-beaf-e06995891e7c</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
  </EventData>
</Event>



Operating System - Windows 8 Pro 64bit
CPU (Intel/AMD) - Intel G840 (Dual Core 2.8ghz)
GPU Type(AMD/Nvidia) - AMD HD7770
Driver Version GPU - Latest Beta version
RAM (Memory) - 8gb DDR 3 1333mhz
PSU (Power Supply Unit) - 550 watt
HDD/SSD - Seagate Barracuda 500gb
Sound (Onboard or External) - Onboard (Realtek, part of Intel DH61WW mobo)
Overclocking (Yes/No) - No
Internet Connection (Wireless or Ethernet) - Ethernet
Internet Connection Speeds (http://www.speedtest.net) - 10mpbs
Kind off Virus Scanner? - Avast (Tried enabled and disabled)
Are you using any kind of Bitlocker? - No idea what that is so guess no.

Problem: Game loads and loads and loads and loads, game freezes loading (icone freezes and music loops), that's it. Have to end the process manually.

Message 1238 of 1,358 (1,365 Views)

Re: BF4 PC Beta is crashing during loading screen

[ Edited ]
★★★★ Novice

Same for me...  With the 2nd patch it not freezes, it loads until the black screene with saving and loading( however with freezes, but 1-2minutes it's there), And then the game quits.... No problem message in the event viwer wtf...

Anyways, specs:

Intel Core2Duo E7500

4gb ddr2 RAM

Sapphire Raderon HD6770

Win7 64bit with SP1

Latest driver(13.11beta), latest PunkBuster

I use Nod32, tried with disabling it and the firewall nothing...

 

(Sry for my english :D)

Message 1239 of 1,358 (1,351 Views)

Re: BF4 PC Beta is crashing during loading screen

★★★★ Novice

Yeah, and the only information i can tell is when it quits, in battlelog it wrote "something wnet wrong" for me... What's that?

Message 1240 of 1,358 (1,348 Views)