October 2013 - last edited October 2013
This topic is only for the freeze issues during loading screen. If you experience other issues, like a crash with a network error message or a crash during the game, please check our board first.
We merged several topics in this one to help our team gathering your feedback and provide information and updates for you all.
If you want to provide us details about your issue, please post your hardware and software specifications (we would need your driver built and your version of windows).
Please keep all in mind: This is a Beta.
The reason for this Beta is to test our gameclient out to its. We are collecting your data and working on this issues, as we are preparing the game for the launch, just be patient.
Please try following workarounds before you reply in this topic. Some of those workarounds are collected from our community. I am sorry that we are not able to give everyone kudos here in this post.
Update Windows to the latest version, SP1 is recommended and helped several people to fix this issue. We have the highest rate of solved issues with this workaround.
If you are playing the Battlefield 4 Beta with a Radeon or Geforce card, please make sure to install their respective Beta drivers:
http://support.amd.com/us/kbarticles/Pages/AMDCatalyst13-10WINBetaDriver.aspx Radeon 13.10 Beta Drivers
http://www.geforce.com/whats-new/articles/nvidia-geforce-331-40-beta-drivers-released Geforce 331.40 Beta Drivers
Please keep in mind that some graphic setups, especially from your graphic card control center, can cause trouble.
Go to your custom settings of your video-card software. Disable all extra options for enhanced graphics and set the preferences for AA and anisotropic to “use application settings” or even disable it. Disable especially all graphic boosts from your Nvidia control center or ATI catalyst application.
Check your task manager; disable ALL not needed third party applications.
If you are running SLI or OC cards, disable your SLI Bridge aka your overclocking option (if possible).
You can find the file to manually change your graphic settings under: C:\Users\User X\Documents\Battlefield 4\settings
Make sure BF4.exe is added to the whitelist of your firewall. We recommend to disable all firewall/antivirus software before launching the gameclient.
Update Punkbuster manually: http://www.punkbuster.com/index.php?page=pbsetup.php
Put each PunkBuster exe into Compatibility Mode. For 64 bit OS's the PunkBuster exe's are located here:
Put your BF4 exe into Compatibility Mode as well.
My BF4 beta crashes on joining a server.
When I join a server, it goes into the loading screen, then stops and comes up with "bf4 beta has stopped working" This is really bad and I feel really sad as I have been waiting all day for this to come out and now I cant join.
Welcome to the Battlefield 4 Beta Madness!
The beta is now in it's first stages and a lot will happen. ONE thing that will sadly not happen is that everything will go smooth. It's a beta, it's designed to find weak points and bugs so the launch of the real game will go smooth. You cannot expect a beta go smooth and everything to work, even if you payed extra to be in the beta.
You can expect all kind of problems like, beta not appearing, downloading, installing or starting. Servers, Battlelog, Origin etc. might also go down or be unstable.
Now, what you can do is:
-Wait! No reason to post questions about things not working if 1000 others have already done so.
-Search for solutions (using the handy dandy searchfields) on Battlelog and AnswersHQ (trust me, 2000 people had this problem before you did )
-Look at Twitter, Facebook, Google+. Battlelog and AnswersHQ for status updates from Battlefield
-Wait for EA and Dice people to identify and fix the problems as they occour
-Look at similar BF3 problems - it's the same engine, many solutions will be the same.
-Chillax, all good things come to those who wait
-Realise that you are not directly contacting EA, if you wanted to contact EA, even after reading all this and also knowing that the wait-time is going to be huge, then use the search bar to see how, there's a gazilion posts where it's mentioned.
Also: General information links:
General Beta Information: https://help.ea.com/uk/article/battlefield-4-beta-information
Exclusive Beta Information: https://help.ea.com/uk/article/battlefield-4-exclusive-beta-access-information
Battlefield 4 Premium Information: https://help.ea.com/uk/article/what-is-battlefield-4-premium
Battlefield 4 Preorder Information: https://help.ea.com/uk/article/battlefield-4-pre-order-overview
Preorder Code Redemption Issues: https://help.ea.com/article/battlefield-4-pre-order-code-redemption-issues
Beta Not Appearing Information: https://help.ea.com/article/battlefield-4-beta-preload-delay
I HAVE DONE ALL THAT! DO YOU KNOW HOW TORTUROUS IT IS TO SEE YOUR FRIENDS PLAYING WHILE YOU GET STUCK AT THE LOADING SCREEN!?!?!?!?
how many of you have windows 8 system , my friend running it just fine on windows 7 , mine have same problem with you guys (windows 8 )