2013-11-26 04:40 PM
I have canceled pre order in june
and I want to know where are my money ?
sorry for mistakes
im from Ukraine so its difficuilt to speak
2013-11-26 04:43 PM
Hi,
we cannot answer your question as we
are not able to look in to your account.
I suggest you contact a game advisor
to assist you.
To contact a game advisor, go to
https://help.ea.com/en/contact-us/ask
* Fill in "account" in the search bar
* hit find solutions
* Then select product in the first selecting bar, account management in the second and select your platform in the last bar.
* Hit find solutions.
Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".
Here you can choose a contact option.