BF4 Digital Deluxe I want my money back!

[grizzlysev]

I have canceled pre order in june

and I want to know where are my money ?

sorry for mistakes

im from Ukraine so its difficuilt to speak

[Anonymous]

Hi,

we cannot answer your question as we

are not able to look in to your account.

I suggest you contact a game advisor

to assist you.

To contact a game advisor, go to

https://help.ea.com/en/contact-us/ask

* Fill in "account" in the search bar
* hit find solutions
* Then select product in the first selecting bar, account management in the second and select your platform in the last bar.
* Hit find solutions.

Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".

Here you can choose a contact option.