Re: Account invalid

by EA_Barry
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Original Post

Account invalid

★★★ Newbie

hello. I haven't played battlefield 4 in around 2 months. Today I went to play. I opened up the game and it said I was offline. I pressed x to go online and a pop up showed. It said "This account is invalid. Please visit help.ea.com for more information." And so I did just that with no luck. When I close the pop up, another pop up shows and says "No valid ea account. You must be signed in to your ea account to access online features." 

 

What do I do? I've tried going to the links it shows with no luck. 

 

Xbox one

Message 1 of 3 (599 Views)

Re: Account invalid

★★★ Newbie

I have the same issue... I’ve contacted EA and they’re as useful as * on a bull 

 

Message 2 of 3 (578 Views)

Re: Account invalid

[ Edited ]
Community Manager

@TheDirtyPommy @jamon6 

 

Try resetting your EA Account password. This will help in most cases.

 

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

 

Contact us for help if you’re still having trouble.

 

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

 

Thanks.

barry.png
Message 3 of 3 (526 Views)