just bought battlefield 3 and says ive been banned

[REDHORNET2]

I just bought a new battlefield 3 and it says ive been banned. I bought a key from amazon from premnium and it still says ive been banned. Can I get any help please

[IIPrest0nII · Accepted solution]

@REDHORNET2

In that case please follow the steps in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

[IIPrest0nII]

@REDHORNET2

What error message do you get exactly? Are you banned by PunkBuster anti-cheat or in Battlelog generally? Please be more specific.

Thanks!

[REDHORNET2]

It says ive been banned from battlelog. I just purchased the game from amazon and it was brand new in package. What else can i do?

[IIPrest0nII · Accepted solution]

@REDHORNET2

In that case please follow the steps in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/